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5321 Shawnee Rd
Alexandria, VA 22312
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Alexandria, VA 22314
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Secure Self Storage in Alexandria, VA
Read 187 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Storage Facility in King Centre Dr.
Available Storage Unit Sizes
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate the largest moving vehicles
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0516
Recent Customer Reviews About This Facility
20 of 187 reviews
January 20, 2021
Michael Thiel
Posted On Google
Friendly employees and quick process. No complaints, very convenient.
January 7, 2021
HITNMOVE Boxing
Posted On Google
Good communication, Melissa and Andrew were very attentive and flexible
Response from Extra Space Storage (1/8/2021)
Thanks for the review, Hitnmove! We are so happy to hear Melissa and Andrew were very attentive and flexible. Please stop by the office or reach out to us at 888-storage if you have any questions!
December 15, 2020
Paul Martin
Posted On Google
Great experience with the staff, Andrew and Mallissa. Very helpful in explaining the facilities and providing a tour. The site is well maintained and has good security protocols. I would highly recommend this location.
Response from Extra Space Storage (12/16/2020)
Thank you so much for your kind words, Paul. We really appreciate you taking the time to share your experience with us. We're glad our team was very helpful and provided a tour. We make it a priority to provide secure, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 15, 2020
Numan Siddiqui
Posted On Google
Great place to store your belongings at a reasonable fair rate. Easy access & no issues and great customer service. Andrew has helped me a few times and very professional and took care of my issues. I moved out yesterday and forgot to call to end my lease but he saw my unit was vacant and closed me out and which also prevented the recurring monthly fee to go through. Thank you Andrew and Extra Space Storage!
Response from Extra Space Storage (12/16/2020)
Numan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
November 27, 2020
Michael Kapneck Jr
Posted On Google
The facility is well taken care of, and the access to my storage unit was very convenient. Also, the facility is in a safe location with extensive security. The storage unit itself was spacious and well ventilated. Additionally, Malissa was extremely helpful and friendly. She responded to each of my inquiries with an abundance of insightful information. In all, ezStorage helped make my move stress-free.
Response from Extra Space Storage (11/27/2020)
Thank you for your kind words, Michael Kapneck. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Malissa reflects that! Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!?
November 25, 2020
Maria Herring
Posted On Google
I recently had a billing/rate problem with my unit at the Kingstowne location in Springfield, Va. Melissa, the location manager, was patient and friendly when I called to discuss the problem with her. She offered a fair resolution in a timely manner. I have been very happy with the management and storage facility. They are great!
November 24, 2020
Horace Fogleman
Posted On Google
I like this place and I was helped by Andrew. He was helpful and did it all over the telephone.
Response from Extra Space Storage (11/24/2020)
Hi Horace, thank you for your review. We're glad Andrew was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything!
November 24, 2020
Bert Zemore
Posted On Google
Melissa and Andrew helped me. I enjoyed experience and had easy time moving in and moving out.
Response from Extra Space Storage (11/24/2020)
Hi Bert, we're glad Melissa and Andrew were able to help! We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
October 25, 2020
Thomas Justin's
Posted On Google
Thanks for the great service. Highly recommend this location.
Response from Extra Space Storage (10/26/2020)
Thank you for the recommendation, Thomas! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
October 16, 2020
James Edwards
Posted On Google
Melissa was absolutely wonderful, professional, polite, showed me the space, had all the paperwork done and went over it with me and answered all my questions ... Thank You
Response from Extra Space Storage (10/16/2020)
Thank you for your 5-star review, James. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
October 9, 2020
Julio Moran
Posted On Google
Great staff and great rates - totally secured facility I have been here over 5 years and very satisfied with staff
Response from Extra Space Storage (10/9/2020)
Julio, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out if you need anything!?
October 7, 2020
Tiffany Johnson
Posted On Google
I’m in the process of moving and needed a storage unit that was conveniently located. This is my first time purchasing a storage unit. Malissa was very knowledgeable, professional, and friendly. She made my experience quick and easy. I felt like she went above and beyond showing me the proper to secure the unit. Thank you Malissa.
Response from Extra Space Storage (10/8/2020)
Hi Tiffany, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Malissa! Don't hesitate to reach out if you need anything!?
October 1, 2020
Robert Ward
Posted On Google
Extra Space Storage in Kingstown is great - very convenient location with a nice variety of units. Well maintained facility and very clean, inside and out. Andrew (manager or assistant manager) was extremely helpful and listened to our needs and was very accommodating. I would recommend this facility.
Response from Extra Space Storage (10/1/2020)
Hi Robert, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We pride ourselves on having a friendly, accommodating staff and are so happy Andrew was able to assist you! Don't hesitate to reach out if you need anything!?
September 30, 2020
Matthew Faiella
Posted On Google
Melissa from Extra Space Storage was fabulous upon moving in and moving out. She went above and beyond to answer questions I had and she actually called me back when I lost connection in a tunnel. Phenomenal customer service. Very satisfied.
Response from Extra Space Storage (9/30/2020)
Hi Matthew, we're glad our team went above and beyond to answer the questions you had. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
September 25, 2020
Barbara Raunswinder
Posted On Google
I have had a storage unit here for many years-we actually have two now! We need them climate controlled and it's always cool in the summer and pleasantly warm in the winter. It's a nice size facility, convenient, not to mention clean with carts and recycling at our deposal. It's in a quiet neighborhood. Perfect for our needs, that's where the bonus of a great staff comes in! Malissa and her team are always there with a smile and a wave. They are helpful and run this facility well. They aim to please and don't miss. Grateful to have Malissa and Extra Space in our neighborhood and it's a pleasure to do business with them.
September 25, 2020
Essa Bundu
Posted On Google
Malissa is doing a good job
September 22, 2020
A. N. Gosline
Posted On Google
Andrew was very responsive and very helpful with my lock issue. Quickly resolved my concern and was happy to help!
Response from Extra Space Storage (9/22/2020)
Hi, A. Thank you for the great review! We're thrilled you have had a great experience with Andrew! Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE!
September 15, 2020
joel santos
Posted On Google
The customer service at this facility was exceptional. Malissa was very profesional and show concerns to my needs. I had the opportunity to rent at a different location and pay less but I’m the type of person that values courtesy politeness and attitude. I’m happy that I made the right decision. Great job Malissa you made my decision in renting at this location very easy.
Response from Extra Space Storage (9/15/2020)
Thank you for the excellent rating, Joel! We’re so glad we were able to meet your storage needs.
August 22, 2020
Laura Fab
Posted On Google
Very clean. Friendly staff. We had an outdoor unit; very very spacious. Extra Space is very good to military members.
Response from Extra Space Storage (8/23/2020)
Hi Laura, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please let us know if you need anything!
August 22, 2020
Shemeaka Rease
Posted On Google
I have had a great experience with Extra Space Storage. Melissa was very helpful in handling my last minute request for storage as well as making sure I knew how to find my unit.
Response from Extra Space Storage (8/22/2020)
We appreciate the review, Shemeaka! We're so thrilled you have had a positive experience with Melissa. Please don't hesitate to reach out if you need anything.
Frequently Asked Questions
What size storage unit do I need?
How tall are storage units?
What is climate-controlled storage?
Can I store a vehicle in a storage unit?
Are self storage leases month-to-month?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Kingstowne Village Pkwy and Kingstowne Blvd
Directions from the North
Drive south on I-395 S. Take Exit 1C. Merge onto I-495 E. Take Exit 173. Turn right onto S Van Dorn St. Turn right onto King Centre Dr. Our facility will be on your left.
Directions from the South
Drive north on I-95 N. Follow signs for I-495 E. Merge onto I-495 E. Take Exit 173. Turn right onto S Van Dorn St. Turn right onto King Centre Dr. Our facility will be on your left.
Directions from the East
Drive west on I-495 W. Take Exit 173. Turn right onto S Van Dorn St. Turn right onto King Centre Dr. Our facility will be on your left.
Directions from the West
Drive east on I-495 E. Take Exit 173. Turn right onto S Van Dorn St. Turn right onto King Centre Dr. Our facility will be on your left.