Alexandria self storage at 5851 King Centre Dr

Great service! Andrew helped me with deciding on the best plan for our needs.

This Extra Space Storage in Kingstowne is so immaculately clean and a secure facility. Andrew was very professional and provided superior customer service when I went in to look at the storage unit I was interested. He even showed me another unit which was the same size but inside the climate controlled facility. He also answered all my questions and efficiently completed the leasing agreement. Please note they are more pricer than Public Storage, but my experience was great! I highly recommend Extra Space!

Clean facility and wonderful staff!!

My family and I have experienced nothing less than stellar customer service and care while customers at Extra Space Storage. We have been customers for over two years. The staff at the King Centre Drive location are professional, friendly, and always willing to lend a hand. Their kindness and care provided my family with a sense of ease as we completed our transfer from one state to another with moving truck in tow. Kudos to the awesome staff at Kings Centre Drive!

It is a little pricey but maybe not for what you get. Secure, clean, climate control, pest control. Pretty happy with it!

Very easy to rent and the staff seems happy to help.

Andrew was extremely helpful in answering all of my questions. The entire process was very stress free

I had never had such a challenging and frustrating experience with getting storage before. The customer service with Public Storage was awful. Enter Extra Space Storage. I spoke with Mykala on the phone and couldn’t of had a better experience. She set me up with the units that I needed and it was quick and easy. I then went to the location where I would be doing my storage and Melissa and Andrew couldn’t have been more pleasant and helpful. They got me sorted out with my paperwork quickly and I feel confident that I am with a better company now to help me with my storage needs. Melissa, Andrew and Mykala were great! I highly recommend choosing Extra Space Storage.

The staff, Andrew, Kimberly and Kristen were excellent and everything was easy!

My experience with Extra Space was 1st class , from the first call to National number to my dealing with Andrew locally was helpful, and curious. Would definitely recommend them and use them again .!

Just awesome! I’ve been using Extra Space for a couple years now, and have had a wonderful experience. Andrew is very knowledgeable and took the time to answer all of my questions and concerns! The facility and the unit were immaculate and it shows the property owners have a tremendous amount of pride!

Professional and proficient staff. Got everything done quick!

Fine

Outstanding! We needed a storage unit on short notice and were delighted to find one available at our nearby Extra Space Storage facility. The first month free was an extra enticement, and their regular monthly rates are competitive for our area. Andrew was extremely helpful, courteous, and professional, and the signup and payment process was simple and straightforward. The unit itself is clean, secure, and easy to access. We will wholeheartedly recommend Extra Space Storage to our family and friends.

Easy process with easy access

Clean, easy to access. Other reviewers weren't kidding when they note that your rent will increase. We received notification of increase after our first month - so that didn't surprise me. But, from the time we started our rental to the time we checked out (approx 10+ months) our rent went up by about $70/mo (if my memory is accurate).

This extra space e storage location helped me out in a pinch. I have been a customer here for almost 2 years. The rate was increasing but they worked hard to make sure it didn’t impact my family and myself. I am very appreciative of their extra hard work to assist me. I highly recommend this location for your storage needs.

Malissa was of great service, it was just an overall great experience. Andrew was of great help also, definitely would recommend !!!!

Great customer service from Melissa. Quick to take action when I had misplaced my lock keys. Ample 10x10 storage space with a clean, safe and secure area. 5/5 would recommend!

Great experience and staff ... start to finish! Easy & convenient access. Quickly resolved lighting issue.