Extra Space Storage facility on 13104 Mountain Rd - Glen Allen, VA
(78 REVIEWS)

Glen Allen self storage at 13104 Mountain Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7690

Directions

Intersections/Landmarks

Mountain Rd and I-295

Directions from the North

Drive south on US-33 E. Pass Gladfelter Rd and continue south. Our facility will be on your left after Overhill Dr.

Directions from the South

Drive north on US-33 W. Pass I-295 and continue north. Our facility will be on your right after Hunton Park Blvd.

Directions from the East

Drive west on I-295 N. Take Exit 49A. Merge onto US-33 W. Our facility will be on your right after Hunton Park Blvd.

Directions from the West

Drive east on I-295 S. Take Exit 49A. Merge onto US-33 W. Our facility will be on your right after Hunton Park Blvd.

Frequently Asked Questions at 13104 MOUNTAIN RD

How much space do I need for RV storage?

Can you store a car in self storage at 13104 Mountain Rd?

Can I rent a storage unit for 1 month at 13104 Mountain Rd?

Why should I use a climate controlled storage unit at 13104 Mountain Rd?

How far in advance do I need to reserve a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Denise C.

Posted On Google

OVERALL RATING

Friendly, fast, easy, & convenient!

Response from Extra Space Storage (6/25/2022)

Thanks Denise! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 8, 2022

Sandy B.

Posted On Google

OVERALL RATING

We Had a space there for approximately four years. It is well-maintained and secure. They were never any problems

Response from Extra Space Storage (6/8/2022)

Thank you for being a loyal customer, Sandy! We prioritize providing secure and well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.

June 6, 2022

Lynne M.

Posted On Google

OVERALL RATING

What makes this place so great is Daniel who is the manager at this location What customer service he gives you Great personality Such a nice clean place as well

Response from Extra Space Storage (6/6/2022)

Thank you, Lynne. We're thrilled you had a positive experience with Daniel at Extra Space Storage. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 1, 2022

Julia G.

Posted On Google

OVERALL RATING

Reserving a Unit was quick and easy, move-in and security was well explained and we had no issues during our rental. The facility was clean, well-maintained, and we very much appreciated the dollys/carts provided for our convenience! My only complaint was confusion about where the Office was and the hours of availability during our move-out. Luckily we were able to complete that process virtually instead.

Response from Extra Space Storage (6/1/2022)

Thank you for the excellent rating, Julia! We're happy we were able to provide a smooth rental experience. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.

May 23, 2022

sophia c.

Posted On Google

OVERALL RATING

Daniel was great! Was able to accommodate all of my needs. Great pricing! Easy access to the interstate. Would recommend Extra Space Storage to anyone that has this need.

Response from Extra Space Storage (5/23/2022)

Thank you for the excellent rating, Sophia! We're happy Daniel was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 16, 2022

Sharon S.

Posted On Google

OVERALL RATING

They came through in a pinch. Last minute needed a storage room and was able to do everything online. Got a phone call from the site manager to make sure everything was OK and a way to contact them if needed. Would highly recommend.

Response from Extra Space Storage (5/16/2022)

Thanks for the awesome review, Sharon! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.

May 13, 2022

Jill S.

Posted On Google

OVERALL RATING

Best place to store stuff!!! Clean and well managed!! Daniel is always helpful and kind

Response from Extra Space Storage (5/13/2022)

Hi Jill, your kind review is appreciated! We make it a priority to provide clean, well-managed facilities with helpful and kind staff and are so glad to hear your experience with Daniel reflects that. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

May 11, 2022

Angel W.

Posted On Google

OVERALL RATING

I LOVE THIS place!!! Having a recreational vehicle to store safely (even outside) is hard to find. Extra Storage had multiple areas for me to pick from and priced so reasonably, I couldn't pass them up! They are conveniently located and I can't say enough nice things about the staff at the Glen Allen location!! So personable and very professional and accommodating to any of my storage needs! This location exceeds the limits for their clients!! I would highly recommend the Glen Allen location for any of your storage (indoor & Outdoor) needs.

Response from Extra Space Storage (5/10/2022)

We appreciate you taking the time to share your feedback, Angel Williams. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 7, 2022

L G.

Posted On Google

OVERALL RATING

This will be the 2nd time during house builds that I have used the facility. Daniel, the manager, is top notch and goes above and beyond. Our move this time would not have worked without Daniel’s help. We are grateful.

Response from Extra Space Storage (5/8/2022)

Thanks for the positive review. It means a lot to our team, L. We're thrilled you had a positive experience with Daniel at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 4, 2022

Not S.

Posted On Google

OVERALL RATING

Daniel did a very good job helping us find the perfect storage space for our needs. He took the time to show us units of multiple sizes and units with and without climate control. He was just an overall friendly guy. His A+ service reassured me that I picked the right place to rent storage space from. Thanks!

Response from Extra Space Storage (5/5/2022)

Hi No Satoshi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Daniel. Don't hesitate to reach out to us at 888-storage if you need anything!

April 18, 2022

George M.

Posted On Google

OVERALL RATING

Great customer service and storage facility. Daniel was awesome, helping me get a unit at their facility for the best price I would definitely recommend if you need storage space.

Response from Extra Space Storage (4/18/2022)

Hello George. Thank you for the review. We're so glad Daniel could meet your storage needs. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

April 9, 2022

Emma M.

Posted On Google

OVERALL RATING

Daniel has been a huge help to our family finding affordable storage solutions! We moved to a bigger storage unit at a great rate with no problem!

Response from Extra Space Storage (4/9/2022)

Thanks so much for the positive review, Emma. We are glad Daniel was a huge help in finding a budget-friendly storage solution for you and your family. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

April 8, 2022

Cary

Posted On Google

OVERALL RATING

I run a small business where storage is a necessity for bulk items. The staff here is amazing. I've only been a customer for 6 months now, but don't plan on leaving.

Response from Extra Space Storage (4/8/2022)

Hi, Cary ! Thanks for the positive review, it means a lot to our team. Please call (804) 621-7068 if you have any questions about your rental.

April 4, 2022

JB B.

Posted On Google

OVERALL RATING

Climate control!!

Response from Extra Space Storage (4/6/2022)

Thank you, Jb, for such a great rating! It's wonderful to hear you had a positive experience with us and that you are enjoying our climate-controll feature. We want you to know that we are here to assist you with any further storage needs! Give us a call at (804) 621-7068 if anything comes up!

March 31, 2022

Alison G.

Posted On Google

OVERALL RATING

Dan is one of the best people I have dealt with in a long time that works in customer relations. It's is never a headache when dealing with him he is kind ,compassionate , informative, he remembers his customers by name ,he is honest ,and sufficient. If I had to rent another space again in the area I would not hesitate to call Dan. Thank you Dan for making the entire experience from beginning ,to making payments, all the way to moving my stuff out a piece of cake!!

Response from Extra Space Storage (4/1/2022)

Hi Alison, thanks so much for your review! We are thrilled to hear your experience with Dan was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (804) 621-7068 or stop by the office if you need anything!

March 19, 2022

Leane B.

Posted On Google

OVERALL RATING

This is my first time having a storage unit and it's been a great experience. I don't normally leave reviews but I'm just so blown away at the awesome service I've received - especially from Daniel. He made the process so easy and clear. My stuff is safe and I never have to worry about a thing.

Response from Extra Space Storage (3/20/2022)

Hi Leane, thanks so much for your review! We are thrilled to hear your experience was great. We're committed to providing excellent customer service. We're glad Daniel made the process so easy and clear. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 2, 2022

alexis m.

Posted On Google

OVERALL RATING

Daniel is amazing ! Such a big help , been with them for some time now … was even with them when they were prime storage & Daniel has helped me since day one

Response from Extra Space Storage (3/2/2022)

Thank you for the kind words, Alexis. We're glad Daniel was able to help! Our team is here to serve you, so give us a call at (804) 621-7068 if you need any future assistance.

February 28, 2022

Toby C.

Posted On Google

OVERALL RATING

Daniel and his team have been phenomenal. He knows his people. He is in tune with what they are up to and creates friendly/causal conversation. They are very accommodating to changing needs , and the facility was always in great shape!

Response from Extra Space Storage (2/28/2022)

We think Daniel and our team are great too! Thanks for the positive review, Toby. We're glad they are very accommodating to changing needs. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 26, 2022

Mary B.

Posted On Google

OVERALL RATING

Daniel was so helpful with my rental!! Excellent follow up and follow thru!! Very professional and exceptional attention to details I am very happy with my rental experience!!

Response from Extra Space Storage (2/27/2022)

Hi Mary B, thank you for your review. We're glad Daniel was so helpful with your rental, very professional, and had exceptional attention to detail. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 19, 2022

Jenna H.

Posted On Google

OVERALL RATING

Dan was extremely helpful and professional during our move in at the Glen Allen location. We had an issue (completely unrelated to him) & he solved it quickly & easily for us!

Response from Extra Space Storage (2/19/2022)

Hi Jenna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Dan! Please stop by the office or reach out to us at 888-storage if you have any questions!