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Extra Space Storage facility on 5868 Jefferson Ave - Newport News, VA
(109 REVIEWS)

Newport News self storage at 5868 Jefferson Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7667

Directions

Intersections/Landmarks

Jefferson Ave and Briarfield Rd

Directions from the North

Drive south on Jefferson Ave. Make a U-turn at Briarfield Rd and continue north. Our facility will be immediately on your right.

Directions from the South

Drive north on Jefferson Ave. Pass 39th St and continue north. Our facility will be on your right after Briarfield Rd.

Directions from the East

Drive west on Mercury Blvd. Turn left onto Jefferson Ave. Make a U-turn at Briarfield Rd and continue north. Our facility will be immediately on your right.

Directions from the West

Drive east on Mercury Blvd. Turn right onto Jefferson Ave. Make a U-turn at Briarfield Rd and continue north. Our facility will be immediately on your right.

Frequently Asked Questions at 5868 JEFFERSON AVE

Can you store a car in self storage at 5868 Jefferson Ave?

How far in advance do I need to reserve a storage unit?

What is the smallest storage unit I can rent?

Can I visit my storage unit after hours at 5868 Jefferson Ave?

Does 5868 Jefferson Ave offer short term self storage options?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 15, 2022

Kimberly H.

Posted On Google

OVERALL RATING

I reserved storage online early the same morning and I was finished with my errands sooner than I thought so I went to the storage facility when they opened and Tristan already knew my reservation information. He was very friendly, knowledgeable and helpful. Thank you for great customer service.

Response from Extra Space Storage (6/16/2022)

Hi Kimberly. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tristan. Call us at 888-storage if you have any questions or need assistance with your rental.

June 14, 2022

Xa D.

Posted On Google

OVERALL RATING

Great job

Response from Extra Space Storage (6/15/2022)

Thank you, Xa, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (757) 364-0475 if anything comes up!

June 11, 2022

chanelle H.

Posted On Google

OVERALL RATING

Tristan was very awesome with communication and understanding of the process . 100% recommend his location

Response from Extra Space Storage (6/12/2022)

Thanks for the kind words, Chanelle! We're glad Tristan was very awesome! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 364-0475 if you need anything.

June 1, 2022

Qedser

Posted On Google

OVERALL RATING

Great experience

Response from Extra Space Storage (6/1/2022)

Hi, Qedser ! Thanks for the positive review, it means a lot to our team. Please call (757) 364-0475 if you have any questions about your rental.

April 28, 2022

vera f.

Posted On Google

OVERALL RATING

The staff was kind and courteous. Everything was just as promised. Would recommend to many more people.

Response from Extra Space Storage (4/29/2022)

Thank you for the kind review, Vera. We're glad our team was kind and courteous! Our team is here to serve you, so give us a call at (757) 364-0475 if you need any future assistance.

April 6, 2022

Dowloi V.

Posted On Google

OVERALL RATING

Tristan was incredibly patient and helpful throughout the entire process! Great professionalism and great prices!

Response from Extra Space Storage (4/6/2022)

Thanks for the great review, Dowloi! We're glad Tristan was incredibly helpful and patient. Please call us at (757) 364-0475 if you have any questions!

April 1, 2022

Teylor R.

Posted On Google

OVERALL RATING

This Place is AWESOME ! I got a promo for one month free , also had to switch units because i ordered the wrong one .. they waived the transfer fee for me same day ! When I needed help the man at the front desk was soo polite and sweet ! He helped me and made everything easier ! I don’t know his name personally but he was great and very cute too !

Response from Extra Space Storage (4/1/2022)

Hi Teylor, thank you for your review. We're glad our manager was polite, sweet, and helped you and made everything easier. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

February 24, 2022

Vivian M.

Posted On Google

OVERALL RATING

I'm very satisfied with the person who helped me get a storage space, she was professional, knowledgeable and very kind, I'm happy ??.

Response from Extra Space Storage (2/24/2022)

Hi Vivian, thank you for your review. We're glad our manager was professional, knowledgeable, and very kind. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 25, 2022

LaShone G.

Posted On Google

OVERALL RATING

I went to the Jefferson Ave location , and at first thought at first it may be a further away than I wanted it but it was ok. I spoke with Tristan who was soooo much help! He answered each and every question several times with patience and rendered excellent customer service! The unit ended up being a little smaller than I needed but he took care of that too! My experience thus far has been great.

Response from Extra Space Storage (1/25/2022)

Hi Lashone, thank you for your review. We're glad Tristan was helpful, answered each and every question several times with patience, and rendered excellent customer service! We are thrilled to hear your experience was great. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 10, 2022

Amya D.

Posted On Google

OVERALL RATING

The guy that answered my call was very nice and he was very smooth with getting the review.

Response from Extra Space Storage (1/10/2022)

Amya, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

December 6, 2021

Steve D.

Posted On Google

OVERALL RATING

Great service!!

Response from Extra Space Storage (12/6/2021)

Thank you for the kind words, Steve! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

October 21, 2021

Jerry L.

Posted On Google

OVERALL RATING

Chelsea introduced me to Extra Space's policies and what the company provided as a whole. It was Chelsea's positive attitude that made the choice to apply and try to work for the company.

August 2, 2021

Detrice W.

Posted On Google

OVERALL RATING

Went in looking for a storage unit Did paperwork and got storage unit less than 15 minutes GREAT Customer service

Response from Extra Space Storage (8/31/2021)

Thank you for the review, Detrice! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!