Norfolk Self Storage at 1806 E Little Creek Rd

Easy experience to rent a unit. Brittany was very helpful making this too easy!

Great customer service!

I had a great experience with Extra Space Storage. The facility is clean, well-maintained, and feels very secure. I especially appreciated the climate-controlled units, which kept my belongings in excellent condition. The property is easy to access, and everything is organized and professional. Overall, it’s a very reliable storage option if you’re looking for a safe and well-kept place. Check them out. 1806 E Little Creek Rd, Norfolk, VA 23518

I had an exceptional experience working with Brittany at Extra Space Storage. From the very beginning, she went above and beyond to make sure I had all the information I needed to get set up with my storage unit. She was not only knowledgeable, but also incredibly personable and patient, taking the time to walk me directly to my unit and explain everything in detail—including the many perks that come with renting here. What really stood out to me was her level of attentiveness and care. At one point, I accidentally left my unit unlocked, and Brittany personally reached out to notify me. Knowing that the property conducts routine checks multiple times a day gave me an added sense of security and peace of mind. That level of diligence is rare and truly appreciated. Later on, when I needed to upgrade my unit, Brittany made the entire transfer process seamless and stress-free. She handled everything efficiently, ensuring there were no complications and that I was completely taken care of. The facility itself is clean, well-maintained, and clearly managed with pride. Combined with Brittany’s outstanding customer service, this location sets a high standard for what a storage experience should be. I would absolutely recommend this property to anyone looking for storage—whether short-term or long-term. If you have the opportunity to work with Brittany, you’re in great hands!

This location is clean, efficient, and obviously well maintained. Brittany is an excellent general manager, and she made the move-in process smooth and pleasant. My only complaint is that the Extra Storage App is finicky. No matter what I do, I cannot seem to connect my particular unit to my Extra Storage App account. All this means that I cannot use the company's app to manage or access my unit. It's not a huge deal, since I can just visit the office to take care any admin work. Overall, I am a very happy customer.