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Richmond Self Storage in Bon Air
Read 212 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Covered loading bay
- Elevators for easy access to upper levels
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8751
Recent Customer Reviews About This Facility
20 of 212 reviews
January 18, 2021
Nickole Sheffield
Posted On Google
Dylan was very nice and knowledgeable. He took us for a tour, showed us different sized storage units and then made the paperwork process very easy and was done while my husband and daughter “moved in”. He appreciated the importance of our time. Very happy we decided to try Extra Space Storage!!
Response from Extra Space Storage (1/19/2021)
Nickole, we are so happy to hear that Dylan could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
January 18, 2021
Shana D. Stokes
Posted On Google
Extra Space Storage has been the best experience I've had with a storage company. I was able to secure the unit online during the pandemic without meeting anyone face to face. The building is impeccably clean and safe and the unit was very nice. I would highly recommend ESS Midlothian to anyone in that area.
Response from Extra Space Storage (1/18/2021)
Thank you for your feedback, Shana! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
January 18, 2021
Greg Bilyeu
Posted On Google
Great customer service, was able to see a few units and quickly sign up in one short visit. Thank you.
Response from Extra Space Storage (1/18/2021)
Thank you for the kind words, Greg! We're committed to providing excellent customer service. Let us know if we can?do anything else to help at 888-storage.
January 6, 2021
Joseph Basl
Posted On Google
Great service. Dylan made the experience fantastic.
Response from Extra Space Storage (1/6/2021)
Hi Joseph, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 215-1790 or stop by the office if you need anything!
January 6, 2021
Laura Jones
Posted On Google
Dylan C. provided excellent customer service and met my needs regarding information on storing my items. This was a great experience.
Response from Extra Space Storage (1/6/2021)
Thank you for the kind words, Laura! We're committed to providing excellent customer service. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!
December 31, 2020
Joann Plencner
Posted On Google
Great experience with temporary storage of a washer and dryer. Dylan was great with the checkout process.
Response from Extra Space Storage (12/31/2020)
Thanks, Joann! We’re happy to hear you had a great experience with Dylan! Don't hesitate to reach out to us at 888-storage if you need anything!?
December 21, 2020
Brian
Posted On Google
Great place! Always friendly and helpful. The facility is extremely clean and well cared for. Convenient and secure. Best storage facility around
December 21, 2020
corine harvey
Posted On Google
Both managers were excellent They are keepers. Call me if you need additional information ??
December 20, 2020
Jenni S
Posted On Google
Nice space ! Dylan was a great help!
December 18, 2020
Julie S.
Posted On Google
They are always so helpful when I call. They will go out of the way to answer any of your questions. I would highly recommend.
December 4, 2020
Fasulka Family
Posted On Google
Dylan is very professional and friendly. Answered all questions I had. Facility is new, secured and spotless.
Response from Extra Space Storage (12/5/2020)
Thank you for your feedback, Fasulka! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if there is anything else we can do to assist you!?
December 1, 2020
Jay T
Posted On Google
Good air-conditioned units, easy access, helpful staff.
Response from Extra Space Storage (12/2/2020)
Thanks for renting with us, Jay! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Don't hesitate to reach out if you need anything!?
November 26, 2020
Patricia Mitts
Posted On Google
Wonderful experience! Nice new facility with good security. Easy experience from reserving a unit on line and timely emails from the facility to remind me of our move in date. I had to change the move-in date and they were more than cordial. They also have everything you need for packing up items to the locks for your unit door. The only thing I would add is signage showing the unit numbers down each row. It’s a bit of a mouse run once you leave the elevator.
November 18, 2020
Kimberly Antoine
Posted On Google
The staff are always friendly and accommodating!
Response from Extra Space Storage (11/19/2020)
Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything!?
November 17, 2020
Chris J Duncan
Posted On Google
Great people, clean units, good prices! Seriously the best storage unit experience I've ever had (and I've had a lot).
Response from Extra Space Storage (11/17/2020)
Hi Chris J, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
November 13, 2020
Mike Bergstresser
Posted On Google
My first experience with Xtra Space. Dylan was the on-site rep I dealt with. He was superb. Fast, courteous and answered all my questions without hesitation.I rented a unit and all the paperwork was accomplished within 5 minutes electronically. Overall great experience Mike B
Response from Extra Space Storage (11/13/2020)
Hi Mike, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dylan! Call us at 888-storage if you have any questions or need assistance with your rental!
November 7, 2020
john sawyer
Posted On Google
We’ve used storage units all over the Richmond area. By far this has been the best facility and staff anywhere! Dylan and Ian are unlike any other managers and do a fantastic job.
Response from Extra Space Storage (11/7/2020)
Hi John, thanks for leaving a rating! We’re so glad Dylan and Ian did a fantastic job and were helpful. Don't hesitate to reach out if you need anything!?
November 4, 2020
Mildred Hawthorne
Posted On Google
Really nice facility and staff!
Response from Extra Space Storage (11/4/2020)
Thank you, Mildred. We appreciate your feedback and review. Please let us know if we can be of further assistance.
November 3, 2020
Natalie Barabe Verbeke
Posted On Google
Walking in was a breath of fresh air compared to other places I visited in the area. It’s so clean and Dylan is so nice and honest. Prices are also competitive! I would recommend!
Response from Extra Space Storage (10/26/2020)
Hi Natalie Barabe, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!
October 31, 2020
Katierie hill
Posted On Google
Dylan took great care of me. He was really cool and friendly. Fast easy. Stress free. Highly recommended!!!!
Response from Extra Space Storage (11/1/2020)
Hi Katierie, we're glad Dylan took great care of you. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
Frequently Asked Questions
Why is it important to rent a temperature-controlled storage unit in Bon Air?
Are there restrictions on what I can put in a storage unit in Bon Air?
Are packages accepted at storage units in Bon Air?
What size storage unit do I need for my car in Bon Air?
How far in advance do I need to reserve a storage unit in Bon Air?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Robious Rd and Mall Dr
Directions from the North
Drive southeast on Robious Rd. Turn right onto Mall Dr. Our facility will be on your left.
Directions from the South
Drive northwest on Robious Rd. Turn left onto Mall Dr. Our facility will be on your left.
Directions from the East
Drive west on US-60 W/Midlothian Turnpike. Turn right onto Robious Rd. Turn left onto Mall Dr. Our facility will be on your left.
Directions from the West
Drive east on US-60 E/Midlothian Turnpike. Turn left onto Mall Dr. Our facility will be on your right before Robious Rd.