Richmond Self Storage in Bon Air

Extra Space Storage
1671 Mall DrRichmond, VA 23235

Read 212 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

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SIZE HELP
SIZE
Size

We offer a Right-Size Guarantee: you can change your selected size at the facility to best meet your storage needs.

Use our size guide for more info on how to select a size.

Our sizes are represented in feet (width and depth).

Height varies but is most often 8 feet.

UNIT DETAILS
Unit Details

Unit pricing is based on unique features such as location and amenities.

MONTHLY RATE
Monthly Rate

Unit pricing based on unique features such as location and other amenities.

Rentals are month-to-month with rent due on the anniversary date of your lease each month.

The Web Rate represents the monthly rent due each month for a reservation completed online.

On-Site Rate represents monthly rent for rentals completed on-site at our facility.

OFFER
Offer

Web Rates are unavailable to customers who are transferring units at the same store. However, customers who wish to rent an additional unit may receive the Web Rate.

Most Popular Sizes
    All Other Available Sizes

    HOURS OF OPERATION

    Storage Gate Hours
    Mon-Sun: 6:00am-10:00pm
    Storage Office Hours
    Mon-Fri: 9:30am-6:00pm
    Sat: 9:00am-5:30pm
    Sun: closed

    Conveniently Located Near You

    Located on Mall Dr between Robious Rd and Koger Center Blvd, Extra Space Storage serves Richmond residents near Bon Air and Midlothian. Locals will recognize our facility near Costco and Lowe's.

    A Versatile Self Storage Solution

    With a wide selection of storage units and storage lockers, climate-controlled storage, drive-up access, and exceptional security, Extra Space Storage on Mall Dr has the storage space you're looking for in Richmond near Bon Air!

    Storage Units to Fit Your Needs

    Our Richmond storage facility has units as small as 5x5 and as large as 10x30 with features like drive-up access, first-floor access, and elevator access. We also have 5x5 reduced height storage lockers equipped with rolling stair access for small storage needs!

    Secure Storage

    Extra Space Storage provides a safe storage environment for customers by utilizing security measures like on-site manager, video surveillance, and electronic gate access.

    Climate-Controlled Storage

    Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

    Drive-Up Access

    With drive-up access, you can pull a vehicle right up to your storage unit to unload and load items quickly. It's the ultimate self storage convenience, especially when storing large, heavy items.

    Other Amenities & Services

    • Extended access hours are standard with 24/7 access available - ask site manager for details
    • Sturdy moving carts for heavy, bulky items
    • Covered loading bay
    • Elevators for easy access to upper levels

    Experience the Extra Space Difference

    With a clean, secure, well-maintained facility and a friendly, professional team, Extra Space Storage provides dependable self storage with exceptional service. We'll go above and beyond to deliver an incredible storage experience. Contact us today to reserve a storage unit in Richmond!

    Company

    Employees: 1-10

    Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

    Established Date: 1977

    Site Number: 8751

    Recent Customer Reviews About This Facility

    20 of 212 reviews

    January 18, 2021

    Nickole Sheffield

    Posted On Google

    OVERALL RATING

    Dylan was very nice and knowledgeable. He took us for a tour, showed us different sized storage units and then made the paperwork process very easy and was done while my husband and daughter “moved in”. He appreciated the importance of our time. Very happy we decided to try Extra Space Storage!!

    Response from Extra Space Storage (1/19/2021)

    Nickole, we are so happy to hear that Dylan could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

    January 18, 2021

    Shana D. Stokes

    Posted On Google

    OVERALL RATING

    Extra Space Storage has been the best experience I've had with a storage company. I was able to secure the unit online during the pandemic without meeting anyone face to face. The building is impeccably clean and safe and the unit was very nice. I would highly recommend ESS Midlothian to anyone in that area.

    Response from Extra Space Storage (1/18/2021)

    Thank you for your feedback, Shana! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

    January 18, 2021

    Greg Bilyeu

    Posted On Google

    OVERALL RATING

    Great customer service, was able to see a few units and quickly sign up in one short visit. Thank you.

    Response from Extra Space Storage (1/18/2021)

    Thank you for the kind words, Greg! We're committed to providing excellent customer service. Let us know if we can?do anything else to help at 888-storage.

    January 6, 2021

    Joseph Basl

    Posted On Google

    OVERALL RATING

    Great service. Dylan made the experience fantastic.

    Response from Extra Space Storage (1/6/2021)

    Hi Joseph, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 215-1790 or stop by the office if you need anything!

    January 6, 2021

    Laura Jones

    Posted On Google

    OVERALL RATING

    Dylan C. provided excellent customer service and met my needs regarding information on storing my items. This was a great experience.

    Response from Extra Space Storage (1/6/2021)

    Thank you for the kind words, Laura! We're committed to providing excellent customer service. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!

    December 31, 2020

    Joann Plencner

    Posted On Google

    OVERALL RATING

    Great experience with temporary storage of a washer and dryer. Dylan was great with the checkout process.

    Response from Extra Space Storage (12/31/2020)

    Thanks, Joann! We’re happy to hear you had a great experience with Dylan! Don't hesitate to reach out to us at 888-storage if you need anything!?

    December 21, 2020

    Brian

    Posted On Google

    OVERALL RATING

    Great place! Always friendly and helpful. The facility is extremely clean and well cared for. Convenient and secure. Best storage facility around

    December 21, 2020

    corine harvey

    Posted On Google

    OVERALL RATING

    Both managers were excellent They are keepers. Call me if you need additional information ??

    December 20, 2020

    Jenni S

    Posted On Google

    OVERALL RATING

    Nice space ! Dylan was a great help!

    December 18, 2020

    Julie S.

    Posted On Google

    OVERALL RATING

    They are always so helpful when I call. They will go out of the way to answer any of your questions. I would highly recommend.

    December 4, 2020

    Fasulka Family

    Posted On Google

    OVERALL RATING

    Dylan is very professional and friendly. Answered all questions I had. Facility is new, secured and spotless.

    Response from Extra Space Storage (12/5/2020)

    Thank you for your feedback, Fasulka! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if there is anything else we can do to assist you!?

    December 1, 2020

    Jay T

    Posted On Google

    OVERALL RATING

    Good air-conditioned units, easy access, helpful staff.

    Response from Extra Space Storage (12/2/2020)

    Thanks for renting with us, Jay! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Don't hesitate to reach out if you need anything!?

    November 26, 2020

    Patricia Mitts

    Posted On Google

    OVERALL RATING

    Wonderful experience! Nice new facility with good security. Easy experience from reserving a unit on line and timely emails from the facility to remind me of our move in date. I had to change the move-in date and they were more than cordial. They also have everything you need for packing up items to the locks for your unit door. The only thing I would add is signage showing the unit numbers down each row. It’s a bit of a mouse run once you leave the elevator.

    November 18, 2020

    Kimberly Antoine

    Posted On Google

    OVERALL RATING

    The staff are always friendly and accommodating!

    Response from Extra Space Storage (11/19/2020)

    Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything!?

    November 17, 2020

    Chris J Duncan

    Posted On Google

    OVERALL RATING

    Great people, clean units, good prices! Seriously the best storage unit experience I've ever had (and I've had a lot).

    Response from Extra Space Storage (11/17/2020)

    Hi Chris J, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

    November 13, 2020

    Mike Bergstresser

    Posted On Google

    OVERALL RATING

    My first experience with Xtra Space. Dylan was the on-site rep I dealt with. He was superb. Fast, courteous and answered all my questions without hesitation.I rented a unit and all the paperwork was accomplished within 5 minutes electronically. Overall great experience Mike B

    Response from Extra Space Storage (11/13/2020)

    Hi Mike, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dylan! Call us at 888-storage if you have any questions or need assistance with your rental!

    November 7, 2020

    john sawyer

    Posted On Google

    OVERALL RATING

    We’ve used storage units all over the Richmond area. By far this has been the best facility and staff anywhere! Dylan and Ian are unlike any other managers and do a fantastic job.

    Response from Extra Space Storage (11/7/2020)

    Hi John, thanks for leaving a rating! We’re so glad Dylan and Ian did a fantastic job and were helpful. Don't hesitate to reach out if you need anything!?

    November 4, 2020

    Mildred Hawthorne

    Posted On Google

    OVERALL RATING

    Really nice facility and staff!

    Response from Extra Space Storage (11/4/2020)

    Thank you, Mildred. We appreciate your feedback and review. Please let us know if we can be of further assistance.

    November 3, 2020

    Natalie Barabe Verbeke

    Posted On Google

    OVERALL RATING

    Walking in was a breath of fresh air compared to other places I visited in the area. It’s so clean and Dylan is so nice and honest. Prices are also competitive! I would recommend!

    Response from Extra Space Storage (10/26/2020)

    Hi Natalie Barabe, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!

    October 31, 2020

    Katierie hill

    Posted On Google

    OVERALL RATING

    Dylan took great care of me. He was really cool and friendly. Fast easy. Stress free. Highly recommended!!!!

    Response from Extra Space Storage (11/1/2020)

    Hi Katierie, we're glad Dylan took great care of you. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.

    Frequently Asked Questions

    Why is it important to rent a temperature-controlled storage unit in Bon Air?

    Are there restrictions on what I can put in a storage unit in Bon Air?

    Are packages accepted at storage units in Bon Air?

    What size storage unit do I need for my car in Bon Air?

    How far in advance do I need to reserve a storage unit in Bon Air?

    Size Disclaimer

    *Excludes administrative and insurance fees

    Directions

    Intersections/Landmarks

    Robious Rd and Mall Dr

    Directions from the North

    Drive southeast on Robious Rd. Turn right onto Mall Dr. Our facility will be on your left.

    Directions from the South

    Drive northwest on Robious Rd. Turn left onto Mall Dr. Our facility will be on your left.

    Directions from the East

    Drive west on US-60 W/Midlothian Turnpike. Turn right onto Robious Rd. Turn left onto Mall Dr. Our facility will be on your left.

    Directions from the West

    Drive east on US-60 E/Midlothian Turnpike. Turn left onto Mall Dr. Our facility will be on your right before Robious Rd.

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