Refine Search
Other Locations Near You
5202 W Broad St
Richmond, VA 23230
Distance: 1.13 miles
6100 W Broad St
Richmond, VA 23230
Distance: 2.03 miles
Richmond Self Storage at 1790 Dabney Rd
Read 128 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available – ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7338
Recent Customer Reviews About This Facility
20 of 128 reviews
November 27, 2020
Claire Toomey
Posted On Google
Clean and user friendly, overall great experience. Customer service experience is the only reason for 4 stars instead of 5. Rep was rude over the phone, showing little patience with me and rushed through our conversation. Otherwise would highly recommend!
Response from Extra Space Storage (11/28/2020)
Hi Claire, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Don't hesitate to reach out if you need anything!?
November 25, 2020
Katherine Moussari
Posted On Google
It’s rare that companies offer effortless service and provide great customer service. I literally finished vacating my storage unit and within the hour, the manager on site called me and asked if we need to cancel the service! He was so great over the phone and I would definitely use this location and or company again!
November 17, 2020
Danielle Shackleford
Posted On Google
E-signing process was easy and painless!
Response from Extra Space Storage (11/17/2020)
Thank you for the excellent rating, Danielle! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
November 7, 2020
Alexis Mastellone
Posted On Google
Very happy with my decision to rent a space at this location - it is clean and secure, and the store manager Alyssa made the rental process very easy! Would recommend.
Response from Extra Space Storage (11/8/2020)
Thank you for your feedback, Alexis! Providing renters with clean and secure facilities is our top priority. We're glad Alyssa was able to meet your storage needs. Don't hesitate to reach out if you need anything!?
November 5, 2020
Frances Knighten
Posted On Google
This place is on it's p's and q's. You need your code for alot, and it's clean. I enjoyed my short stay.
Response from Extra Space Storage (11/6/2020)
Thanks for the positive review, Frances! We work hard to keep our facilities safe and clean for our customers. If you need anything in the future, feel free to stop by or call us at 888-storage.
November 2, 2020
Rebeckah Vance
Posted On Google
Alyssa Moore was our sales person. She was super helpful and kind. I would recommend them to anybody
Response from Extra Space Storage (11/3/2020)
Hello, Rebeckah. Thank you for the review. We're so glad Alyssa could meet your storage needs. Please stop by the office if you need anything!
November 2, 2020
J Nizzle V.
Posted On Google
Great customer service !!! Very friendly environment and very decent prices... highly recommended!!!
Response from Extra Space Storage (11/3/2020)
Thank you for the kind remarks, J Nizzle! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
October 20, 2020
Liam Carr
Posted On Google
I've kept my things here for a couple of years on and off and I've never had a problem or worry about security, it's a really cool looking place as well!
Response from Extra Space Storage (10/20/2020)
Thank you for your kind words, Liam. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-STORAGE.
October 19, 2020
Andrew Bowman
Posted On Google
The store manager was very helpful and price was great for the area.
Response from Extra Space Storage (10/19/2020)
Andrew, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience! Please call 888-STORAGE if you have any questions.
October 15, 2020
Page Wittkamp
Posted On Google
Management handled the rental process in a courteous and professional manner, including recommendations on how to save money while still renting the space I needed. The facility is brand new, clean and so easy to use. I recommend Extra Space on Dabney Road in Richmond, Va without hesitation.
Response from Extra Space Storage (10/15/2020)
Thanks for the kind words, Page! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (804) 215-1605 if you need anything.
October 9, 2020
Ron Cathell
Posted On Google
inquired on line and received a call and we setup the application on line, very easy
Response from Extra Space Storage (6/24/2020)
Hi Ron, thanks for leaving a rating! We’re lucky to have customers like you. Don't hesitate to reach out if you need anything!?
September 25, 2020
Bridget O'Connell
Posted On Google
Wonderful customer service - Alyssa is great! Make sure to ask about price increases, they do increase price after a few months. They are very accommodating and polite.
September 23, 2020
Doreen Cobbs
Posted On Google
Friendly, professional customer service.
Response from Extra Space Storage (9/24/2020)
Thank you for the kind words, Doreen! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-STORAGE.
September 22, 2020
Lamar Person
Posted On Google
This is my first time renting storage space anywhere, and I’m so glad that “Extra Space Storage” was my first pick. Their prices are so much cheaper than most other facilities in the RVA area. Plus Every space is climate controlled. Usually you would have to pay extra for that type of thing.
Response from Extra Space Storage (9/22/2020)
Thanks for your kind words, Lamar. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Let us know if we can?do anything else to?assist you!?
September 19, 2020
Shawn Marie Greene
Posted On Google
Yesterday Dana went the extra mile for me. She explained everything thus making e-signing all documents quick and easy. She also personally showed me where my unit was located. Alyssa originally was the person I spoke to the day before over the phone when my unit was reserved she was so pleasant. This location is immaculate inside and out . All units are indoors and climate controlled in the entire building. There are 3 floors and elevators. LOVE LOVE THIS LOCATION!!!!!
Response from Extra Space Storage (9/20/2020)
Hi Shawn, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dana! It’s important to us that you feel appreciated as our customer; we are here to help at 888-STORAGE if anything comes up.
September 17, 2020
Allison Vanderberg
Posted On Google
Excellent storage facility - great location, clean & secure. Online process is super efficient to set up and personal customer service is outstanding. Plan to move items from another storage unit here ASAP.
Response from Extra Space Storage (9/17/2020)
Thank you for your feedback, Allison! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can?do anything else to?assist you!
September 10, 2020
Marcelo Lopez
Posted On Google
Alyssa was incredibly helpful, kind and made the whole process easy.
Response from Extra Space Storage (9/10/2020)
Hello, Marcelo. Thank you for the great review! We're so happy Alyssa could help. Don't hesitate to reach out if you need anything else!
September 9, 2020
Supreme Hustle
Posted On Google
Extra Space Storage is the best!!! This particular location on Dabney Rd, has been my best experience thus far. I was greeted professionally with a very warm welcome. Alyssa allayed all of my concerns with solid answers from entry points to security outlook. Alyssa represents Extra Space Storage as if it's her own. You Go Alyssa!!! Keep It Up!!! You're The Best!!!! Looking for Extra Space???? Go to Extra Space Storage!!! The Best!!!
Response from Extra Space Storage (9/10/2020)
Hi Supreme, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Alyssa! We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out! Our team is happy to help!
August 26, 2020
Kathy Halenda
Posted On Google
Alissa was charming and very efficient! I have used Extra Space before and have been very pleased with my experiences with them. And this time I got a climate controlled unit...
Response from Extra Space Storage (8/26/2020)
Thank you so much for your kind words, Kathy. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!
August 21, 2020
JJ Furnaro
Posted On Google
Very clean facility. One employee was even always outside sweeping the sidewalk, parking lot. Very helpful staff. Well organized and we felt extremely safe, and well looked after. Definitely coming back next year when college lets out again to store our stuff.
Response from Extra Space Storage (8/22/2020)
Thank you for your feedback, Jj! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate your business and are here to help if you need anything. Our team is happy to help.?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Dabney Rd and Westwood Ave
Directions from the North
Drive south on I-95 S. Take Exit 79. Merge onto I-195 S. Take the exit for Broad St/Hamilton St. Merge onto Hamilton St. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.
Directions from the South
Drive north on I-195 N. Take the exit for Broad St. Continue onto W Clay St. Turn right onto Roseneath Rd. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.
Directions from the East
Drive northwest on Broad St. Pass I-195 and continue northwest. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.
Directions from the West
Drive southeast on Broad St. Pass Staples Mill Rd and continue southeast. Turn left onto Westwood Ave. Turn left onto Dabney Rd. Our facility will be on your left.