Richmond self storage at 1790 Dabney Rd

Extra Space Storage facility on 1790 Dabney Rd - Richmond, VA
Extra Space Storage
1790 Dabney RdRichmond, VA 23230

Read 242 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: 10:00am-02:00pm

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: 10:00am-02:00pm

Conveniently Located Near You

Located near the intersection of Dabney Rd and Westwood Ave, Extra Space Storage serves Richmond residents near Sauer's Gardens, Willow Lawn, Malvern Gardens, Colonial Place, Museum District, Scott's Addition Historic District, Rosedale, and more. Locals will recognize our facility next to Hertz and Caliber Collision.

A Versatile Self Storage Solution

Extra Space Storage on Dabney Rd can accommodate residential and commercial self storage needs in Richmond with a variety of storage units, climate-controlled storage, and exceptional security!

Storage Units to Fit Your Needs

Our Dabney Rd storage facility has unit sizes ranging from 5x5 to 10x30. We also have units with features like indoor access, first-floor access, and elevator access for your convenience!

Secure Storage

With security measures like video surveillance, electronic gate access, and security access to your floor only at our Richmond self storage facility, Extra Space Storage provides secure self storage and peace of mind for customers.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available – ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Gate access on Sundays
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Experience the Extra Space Difference

At Extra Space Storage, we're proud to offer high-quality self storage backed by excellent customer service. From our clean, well-maintained facility to our friendly, professional team, we go the extra mile to ensure you have an incredible storage experience with us. Contact us today to reserve a storage unit in Richmond!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7338

Recent Customer Reviews About This Facility

October 18, 2021

21 E.

Posted On Google

OVERALL RATING

Had an issue but the store manager, A. Moore resolved it VERY quickly. The Extra Space Storage is Extra clean, felt like I was back in the military again.

Response from Extra Space Storage (10/18/2021)

Hi 21 Engine, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

October 18, 2021

Chris G.

Posted On Google

OVERALL RATING

Super easy rental process

Response from Extra Space Storage (10/18/2021)

Thanks for the review, Chris! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 14, 2021

Matthew D.

Posted On Google

OVERALL RATING

Alyssa made renting a unit super easy. She was knowledgeable, and was thorough in the way that she answered questions before I asked them, and answered questions that I didn’t even know that I had. The whole process took less than 10 minutes. She was very efficient.

Response from Extra Space Storage (10/16/2021)

Thanks for the awesome review, Matthew! We work hard to meet the expectations of our customers, and we're happy to hear Alyssa hit the mark for you! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

October 14, 2021

Claire T.

Posted On Google

OVERALL RATING

Great customer service! Very easy to use. Facility is well maintained and clean.

Response from Extra Space Storage (10/14/2021)

Hi Claire, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 13, 2021

Daniel E.

Posted On Google

OVERALL RATING

I rented a small storage space from them for about 3 years. I hardly went there during that time. During that time my rent increased about 25 dollars and the switched companies about halfway through. Originally, I had no problems with the staff there but since the change in ownership, with the exception of a few, the staff currently working there can be unfriendly. For example, I called to see when my payment was due in October, and was told repeatedly it was due on the 1st. Finally I was able to get the exact date of the 15th when I told them I was moving out. The place is clean, well lit and you have to punch in your security code at least twice to get into the facility.

Response from Extra Space Storage (10/14/2021)

Hi Daniel, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review it internally and make any necessary adjustments. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

October 11, 2021

Lexie H.

Posted On Google

OVERALL RATING

Quick clear call with great customer service! Helped find me the right unit and answered all my questions as well as being super friendly

Response from Extra Space Storage (10/11/2021)

Thank you for the kind words, Lexie! We're committed to providing excellent customer service. We're glad our team helped you find the right unit, answered all your questions, as well as being super friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 10, 2021

Kaitlyn H.

Posted On Google

OVERALL RATING

Alyssa the store manager was so informative and made the sign up experience for my new storage unit a breeze! Highly recommend ExtraSpace storage.

Response from Extra Space Storage (10/10/2021)

Hi Kaitlyn, thank you for recommending us. We're glad Alyssa was so informative and made the signup experience for your new storage unit a breeze! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 9, 2021

Ryan H.

Posted On Google

OVERALL RATING

This property manager was actually here unlike Public Storage, who wasted my morning and still hasn't called back after a week. Unit was clean and facility seems nice

Response from Extra Space Storage (10/10/2021)

Hi Ryan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 27, 2021

Anna T.

Posted On Google

OVERALL RATING

Dana and Extra Space Storage on Dabney Rd were outstanding this weekend. We were working on cleaning out, reorganizing and moving our stuff into a larger unit. Dana came through with a larger unit only a few doors down and got us set up very quickly. We enjoyed her helpful attitude. Extra Space is always clean when we come in and we never have a problem with gates, doors, or elevators and there has always been a cart to use.

Response from Extra Space Storage (9/27/2021)

Thank you for the kind words, Anna. We're glad Dana came through with a larger unit only a few doors down and got you set up very quickly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Our team is here to serve you, so give us a call at (804) 215-1605 if you need any future assistance.

September 27, 2021

Bobby W.

Posted On Google

OVERALL RATING

Alyssa was amazing, very knowledgeable and helpful with everything. Will definitely recommend this facility to others.

Response from Extra Space Storage (9/27/2021)

Thank you for the kind words and recommendation, Bobby. We're glad Alyssa was very knowledgeable and helpful with everything. Our team is here to serve you, so give us a call at (804) 215-1605 if you need any future assistance.

September 25, 2021

Shane T.

Posted On Google

OVERALL RATING

Amazing fast service. Dana made the entire process quick and painless. Highly recommended location. Thank you !!

Response from Extra Space Storage (8/19/2020)

Thank you for taking the time to leave your feedback, Shane! We're so happy to hear Dana was able to make your rental process quick and painless! Give us a call at (804) 215-1605 if you need any future assistance.

September 15, 2021

Wiley F.

Posted On Google

OVERALL RATING

The facility and employees are great. Entering the long individualized passcode to go up the elevator was a pain, considering the 1st floor doesn’t have this issue. I shopped around at a number of facilities to find what worked best for my belongings at the time and this ESS made the most sense. Of course the monthly rate was the most important for me. Shortly after moving in, the rate increased without much for notification (only an email that I missed, if that). The contract should maintain the original rate until after a customer moves out, not whenever the owner/manager feel they can squeeze out more, knowing it’s too much of a pain to relocate to a different facility. Apartment/house rentals don’t bump up rates once you’ve moved into the place. This should be no different unless after possibly a 6mo or 1yr usage of the space and prior notice of this possibility. Alyssa did remedy a small discrepancy upon moving out which was definitely appreciated. Thank you!

Response from Extra Space Storage (9/15/2021)

Hi Wiley, thank you for sharing your experience with us. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

August 28, 2021

Keyanna H.

Posted On Google

OVERALL RATING

Excellent Customer service and easy move in process. I would highly recommend this Extra Space Location.

August 27, 2021

Craig M.

Posted On Google

OVERALL RATING

ALYSSA THE MANAGER WAS SUPERB, VERY ARTICULATE, PROFESSIONAL, SENSITIVE, UNDERSTANDING, STRONG PROBLEM SOLVER, KNOWLEDGE BASE WAS SUPERB. I HAD BEEN TO FIVE PLACES OR MORE, A LITTLE HESTITANT, BUT ALYSSA ADDRESSED ALL MY CONCERNS AND I FELT SECURE THAT MY BELONGINGS WERE IN GOOD HANDS AND SAFE. THANK YOU ALYSSA. YOUR OWN COMPANY AND OTHERS SHOULD HIRE YOU TO TRAIN THE OTHERS. GOOD JOB!

August 25, 2021

Matt L.

Posted On Google

OVERALL RATING

Dana was very helpful and attentive. She provided options and costs. We then took a tour to review 2 units. The building was clean and easy to access from multiple points. The process was very smooth.

Response from Extra Space Storage (8/25/2021)

Hi Matt, thank you for your review. We're glad Dana was very helpful, attentive, and provided options and costs. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

August 15, 2021

Yvette L.

Posted On Google

OVERALL RATING

The manager at this location, Alissa, is the best. Professional, pleasant, helpful, and speedy. When she says she's going to do something, it's done! She helped us reserve additional storage units that were not only on the same floor but right near the one we already had. We were super grateful for that!! And this location is kept immaculately clean. I feel very secure having my belongings there.

August 15, 2021

Delange F.

Posted On Google

OVERALL RATING

Wonderful experience with Alyssa. I came in to rent a small 5x5. She was so helpful & the process was quick.

August 11, 2021

Taylor N.

Posted On Google

OVERALL RATING

Alyssa was very friendly and knowledgeable. Overall, a easy easy and quick process! Would recommend to anyone looking for storage in the future.

Response from Extra Space Storage (9/6/2021)

Thanks, Taylor! We think Alyssa at our Richmond, Virginia Extra Space Storage location is great too! Please stop by our office if you need anything!

August 4, 2021

Sandy M.

Posted On Google

OVERALL RATING

Staff is very friendly, and helpful. Will definitely use again.

Response from Extra Space Storage (8/5/2021)

Sandy, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

July 14, 2021

Linda J.

Posted On Google

OVERALL RATING

Brittney reviewed and set up the storage unit by phone within 15 minutes. Minutes later Dana call from the location and went over codes/hours etc. I will never rent anywhere else for my families storage needs!

Frequently Asked Questions

Do I have to sign a lease to get a storage unit in Sauer's Gardens?

Why is it important to rent a temperature-controlled storage unit in Sauer's Gardens?

Are there restrictions on what I can put in a storage unit in Sauer's Gardens?

Are packages accepted at storage units in Sauer's Gardens?

How far in advance do I need to reserve a storage unit in Sauer's Gardens?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Dabney Rd and Westwood Ave

Directions from the North

Drive south on I-95 S. Take Exit 79. Merge onto I-195 S. Take the exit for Broad St/Hamilton St. Merge onto Hamilton St. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the South

Drive north on I-195 N. Take the exit for Broad St. Continue onto W Clay St. Turn right onto Roseneath Rd. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the East

Drive northwest on Broad St. Pass I-195 and continue northwest. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the West

Drive southeast on Broad St. Pass Staples Mill Rd and continue southeast. Turn left onto Westwood Ave. Turn left onto Dabney Rd. Our facility will be on your left.