Extra Space Storage facility on 1790 Dabney Rd - Richmond, VA
(295 REVIEWS)

Richmond self storage at 1790 Dabney Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7338

Directions

Intersections/Landmarks

Dabney Rd and Westwood Ave

Directions from the North

Drive south on I-95 S. Take Exit 79. Merge onto I-195 S. Take the exit for Broad St/Hamilton St. Merge onto Hamilton St. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the South

Drive north on I-195 N. Take the exit for Broad St. Continue onto W Clay St. Turn right onto Roseneath Rd. Turn right onto Broad St. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the East

Drive northwest on Broad St. Pass I-195 and continue northwest. Turn right onto Dabney Rd. Our facility will be on your left after Westwood Ave.

Directions from the West

Drive southeast on Broad St. Pass Staples Mill Rd and continue southeast. Turn left onto Westwood Ave. Turn left onto Dabney Rd. Our facility will be on your left.

Frequently Asked Questions

Do I have to sign a lease to get a storage unit in Sauer's Gardens?

Why is it important to rent a temperature-controlled storage unit in Sauer's Gardens?

Are there restrictions on what I can put in a storage unit in Sauer's Gardens?

Are packages accepted at storage units in Sauer's Gardens?

How far in advance do I need to reserve a storage unit in Sauer's Gardens?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 18, 2022

Nicole W.

Posted On Google

OVERALL RATING

Matt was incredibly helpful and accommodating! He was willing to show me my unit size before I moved in to make sure it would work for me after booking online.

Response from Extra Space Storage (6/19/2022)

Thanks for letting us help with your storage needs, Nicole. We're thrilled you had a positive experience with Matt at Extra Space Storage. Please stop by the office if you have any questions.

June 14, 2022

Dan M.

Posted On Google

OVERALL RATING

Amazing service

Response from Extra Space Storage (6/14/2022)

Thank you for the kind words, Dan! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!

June 6, 2022

Susan W.

Posted On Google

OVERALL RATING

Professional, Dependable, Efficient. Very pleased with all aspects of the experience with them.

Response from Extra Space Storage (6/7/2022)

Thank you for the excellent rating, Susan! We're happy we were able to provide a smooth rental experience. We are happy to help with any storage needs at 888-storage.

June 1, 2022

Austin M.

Posted On Google

OVERALL RATING

We walked in and talked with Matt, who was a great dude. He was really chill and personable and helped us find a unit at the right size and price for us. The facilities look extremely clean and professional and gave us a good sense of security for our stuff. Would highly recommend.

Response from Extra Space Storage (6/2/2022)

Thank you for your feedback, Austin! Providing renters with clean and secure facilities is our top priority. We're glad Matt was able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 25, 2022

Trysta C.

Posted On Google

OVERALL RATING

I love the facility! The great communication and no minimum time requirements make renting with them very easy!

Response from Extra Space Storage (5/25/2022)

Hello, Trysta. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (804) 215-1605.

May 24, 2022

Lauren H.

Posted On Google

OVERALL RATING

Booking process was extremely easy and staff was so helpful.

Response from Extra Space Storage (5/24/2022)

Thank you for the excellent rating, Lauren! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.

May 13, 2022

Graham A.

Posted On Google

OVERALL RATING

Matt was great. He made it easy for us and got things done.

Response from Extra Space Storage (5/13/2022)

Thanks for the awesome review, Graham! We work hard to meet the expectations of our customers, and we're happy to hear Matt hit the mark for you! Don't hesitate to stop by the office or contact us at (804) 215-1605 if you need anything.

May 9, 2022

Mark R.

Posted On Google

OVERALL RATING

It was easy and well presented by Matt. He explained how it all worked and answered all of my questions. Their rates are very good and I would recommend them to anyone looking for a clean, secure facility at a very reasonable price. They also offer month to month rental with no contract.

Response from Extra Space Storage (5/9/2022)

Thank you for your feedback, Mark! Providing renters with clean and secure facilities is our top priority. We're glad Matt was able to meet your storage needs. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 6, 2022

Jeff R.

Posted On Google

OVERALL RATING

Great Storage Facility. Great Office Personnel.

Response from Extra Space Storage (5/7/2022)

Hi Jeff!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (804) 215-1605 or stop by the facility!

April 23, 2022

Mary B.

Posted On Google

OVERALL RATING

Thanks Matt for your assistance with my new storage unit! The process was quick and easy!

Response from Extra Space Storage (4/23/2022)

Thanks for taking the time to leave us a review, Mary! We are so glad Matt could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 13, 2022

Gary H.

Posted On Google

OVERALL RATING

Incredibly easy to get this unit rented over the phone.

Response from Extra Space Storage (4/13/2022)

Hi, Gary ! Thanks for the positive review, it means a lot to our team. Please call (804) 215-1605 if you have any questions about your rental.

April 6, 2022

Katie T.

Posted On Google

OVERALL RATING

Matt was a great help and very knowledgeable with renting a storage unit. Thank you!

Response from Extra Space Storage (4/7/2022)

Hello, Katie. Thank you for the review. We're so glad Matt could meet your storage needs. Please stop by the office if you need anything!

April 5, 2022

Sarah B.

Posted On Google

OVERALL RATING

The staff at this storage unit are very friendly , helpful and professional, Great facility I would highly recommend it. I have had things in storage there for the last few years.

Response from Extra Space Storage (4/5/2022)

Thanks for being a loyal customer, Sarah! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (804) 215-1605 if you need anything.

March 28, 2022

Danielle G.

Posted On Google

OVERALL RATING

Joe helped me find the perfect unit and offered a great deal. He made the process easy. Thank you!

Response from Extra Space Storage (3/28/2022)

Thanks, Danielle, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Joe was able to provide that for you! As always, give us a call at 888-storage if you need anything.

March 26, 2022

Sverre W.

Posted On Google

OVERALL RATING

Joe was absolutely awesome and his service was greatly appreciated. Very friendly and extremely helpful for a first time user

Response from Extra Space Storage (3/27/2022)

Hi Sverre, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Joe! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 26, 2022

Kurt M.

Posted On Google

OVERALL RATING

Joe was absolutely incredible and extremely helpful for a first time storage unit user

Response from Extra Space Storage (3/27/2022)

Thank you for the great rating, Kurt. We're glad Joe was absolutely incredible and able to help! Our team is here to serve you, so give us a call at (804) 215-1605 if you need any future assistance.

March 25, 2022

Tiffany W.

Posted On Google

OVERALL RATING

I recently stored my furniture at Extra Space. They were very clean and spacious. The gentleman at the front desk I believe his name is Joe he was very welcoming and helpful. I was in a hurry and didn’t lock my storage correctly and he called to let me know he noticed it wasn’t locked! Will definitely use them again.

Response from Extra Space Storage (3/26/2022)

Thank you for your review, Tiffany. We are glad you found our property clean, spacious and staffed with a helpful and welcoming team. It's great to hear Joe hit the mark for you. We are here to help! Please give us a call at 888-storage if anything comes up!

March 7, 2022

Erin S.

Posted On Google

OVERALL RATING

Pros and Cons to a place like this. The facility itself was really nice. It was clean, always accessible the hours I needed it, has a keyed entry pad to get through the main gate and again to get into any actual building door aside from the lobby. There are only two entrances to load from so sometimes it can be a little crowded but never for long. They have flat heavy duty carts available to use as well as needed. The Con: they’ll get you with the hidden fees. I started with a larger unit that had my whole house in it, then when I moved I downsized to a much smaller unit to keep a loud of outdoor items there, and they told me it would be easier to transfer units instead of end an agreement and start a new one, and that my balance from the bigger unit would go towards the smaller unit payment. That was accurate, but they failed to mention that the rates change and go up every five months. So since I transferred, the time from the big unit transferred to the small unit. After one month of the small unit, I therefore got a price increase and it was still almost the same price I had been paying for the bigger unit I’d downsized from to save money! And those sized units were going for $100 less online if you signed up for a new agreement. Scam kind of. Therefore - good for short term rental, but not long term.

Response from Extra Space Storage (3/7/2022)

Hi Erin, thanks for the feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We want to make sure you are happy as our customer. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

March 5, 2022

Jeff D.

Posted On Google

OVERALL RATING

Great experience. Online rental was straightforward and Hannah was wonderful when I arrived. Whol place was very clean.

Response from Extra Space Storage (3/5/2022)

Hi Jeff, Thanks so much for your review! We are thrilled to hear your rental experience with Hannah was positive and straightforward! We are glad the cleanliness of our property met your expectations. Thank you for your kind words. Give us a call at (804) 215-1605 or stop by the office if you need anything!

February 5, 2022

ronnie m.

Posted On Google

OVERALL RATING

NJoe was polite and respectful. He was knowledgeable and efficient.

Response from Extra Space Storage (2/6/2022)

Hi Ronnie, thank you for your review. We're glad NJoe was polite, respectful, and was knowledgeable. Don’t hesitate to reach out if you need anything at 888-STORAGE.