Extra Space Storage facility on 17811 Bothell Everett Hwy - Mill Creek, WA
(18 REVIEWS)

Mill Creek self storage at 17811 Bothell Everett Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7831

Directions

Intersections/Landmarks

Bothell Everett Hwy and 180th St SE

Directions from the North

Drive south on Bothell Everett Hwy. Pass 173rd St SE and continue south. Our facility will be on your left after 15th Ave SE.

Directions from the South

Drive north on Bothell Everett Hwy. Pass 180th St SE and continue north. Our facility will be on your right.

Directions from the East

Drive west on 180th St SE. Turn right onto Bothell Everett Hwy. Our facility will be on your right.

Directions from the West

Drive east on 164th St SW. Turn right onto Bothell Everett Hwy. Pass 173rd St SE and continue south. Our facility will be on your left after 15th Ave SE.

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Gwen L.

Posted On Google

OVERALL RATING

Friendly staff, clean storage units, safe access

Response from Extra Space Storage (6/25/2022)

Thanks for the positive review, Gwen! We work hard to keep our facilities safe and clean for our customers. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 22, 2022

Liz B.

Posted On Google

OVERALL RATING

great experience! The staff was extremely helpful.

Response from Extra Space Storage (6/22/2022)

Thank you, Liz, for the perfect rating! It's wonderful to hear you had a positive experience with us and that our team was extremely helpful. Give us a call at (425) 527-9259 if anything comes up!

June 8, 2022

Shawn A.

Posted On Google

OVERALL RATING

The staff has been great to work with, and I would recommend this storage facility over any other place in the Seattle area.

Response from Extra Space Storage (6/9/2022)

Thank you, Shawn. We're thrilled you had a positive experience at Extra Space Storage. Let us know if we can?do anything else to help at 888-storage.

June 7, 2022

Brad K.

Posted On Google

OVERALL RATING

Awesome customer service

Response from Extra Space Storage (6/7/2022)

Thank you for the kind words, Brad! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

June 2, 2022

Steve A.

Posted On Google

OVERALL RATING

Everyone was very friendly and helpful. The space served my needs perfectly.

Response from Extra Space Storage (6/2/2022)

Thank you, Steve. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

May 13, 2022

Nicola W.

Posted On Google

OVERALL RATING

Extra Storage made the process of reserving a unit incredibly easy. From selecting a unit on the website and being able to see how big the space was by virtual tour and graphics for what items would fit, to immediately receiving a phone call from them to finalize the reservation. I was lucky enough to speak with John and he was wonderful! He was so thorough and answered all of my questions and even got us a better unit! Couldn’t be happier!

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Nicola! It's great you found our rental process super easy and John to be wonderful and helpful. We appreciate your kind words. Don't hesitate to stop by the office or contact us at (425) 527-9259 if you need anything.

April 20, 2022

D N.

Posted On Google

OVERALL RATING

Great customer service.

Response from Extra Space Storage (4/20/2022)

Thank you for the kind words, D! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

March 21, 2022

Jon B.

Posted On Google

OVERALL RATING

My company was looking for storages since our warehouse lease was terminated. Katherine was amazing. She made the process convenient and fast for us.

Response from Extra Space Storage (3/21/2022)

Hello, Jon. Thank you for the review. We're so glad Katherine could meet your storage needs. Please stop by the office if you need anything!

March 15, 2022

Eric K.

Posted On Google

OVERALL RATING

Place is ok. Better than others. Has changed management numerous times over the last few years. When we first got a unit there we noticed there were marks from what looked like pliers from pulling on it on the outside of our lock. After going to management and wanting to switch units they told us they didn't have any extra units. That night two men driving a black GMC truck backed right up to our unit door, used a crow bar to gain access and spent over two hours in our unit stealing over $10,000 of my belongings including my brand new electric bike I had custom built myself. They gave us a new unit that day but the day before they didn't have any extra units? It could have been avoided if the staff weren't so lazy and would have given us a new unit. Insurance didn't cover anywhere near the amount stolen.

Response from Extra Space Storage (3/16/2022)

Hi Eric, Thank you for your review. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We truly are sorry this happened. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.