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Tacoma Self Storage in Hilltop
Read 84 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near University of Puget Sound
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered, heated loading bay
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7265
Recent Customer Reviews About This Facility
20 of 84 reviews
January 21, 2021
Crystal Johnson
Posted On Google
Every helpfull
January 20, 2021
Tracey McGraw
Posted On Google
Quick and easy, was able to obtain and get into the unit immediately. Friendly staff a worker named Corey really assisted and eased the process for me.
January 11, 2021
Drew Knight
Posted On Google
great customer service
Response from Extra Space Storage (1/6/2021)
We’re happy you had a great experience, Drew! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions.
January 6, 2021
Tamara Knarr
Posted On Google
Musted like it that I'd got a storage unit.
Response from Extra Space Storage (1/7/2021)
Thanks for the positive review, Tamara! We are glad you had a great experience with us. Let us know if we can?do anything else to?assist you at 888-storage.
December 23, 2020
Ralph Guerrero III
Posted On Google
Very clean and secure. Trusted our stuff there and we not let down. The office employees were amazing and couldn’t be more helpful! We really appreciate the level of attention they gave us and how they went above and beyond to help us out in the end.
Response from Extra Space Storage (12/24/2020)
Thank you for your feedback, Ralph Guerrero! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
December 22, 2020
Drew Tuel
Posted On Google
Cory and Taylor are seriously the most helpful people at this place.
Response from Extra Space Storage (12/22/2020)
Thank you for the review, Drew! We pride ourselves on having a friendly, accommodating staff and are so happy Cory and Taylor were able to assist you! Feel free to reach out at any time at 888-storage.
December 21, 2020
Marco Michilli
Posted On Google
Locks work, staff is friendly, and place is clean. Got a unit in 10 mins, easy enough. No complaints, but only been here a few months.
Response from Extra Space Storage (12/22/2020)
Hi Marco, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities. We are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.
December 2, 2020
Hon Solo
Posted On Google
Extra space is awesome they r friendly fast service that explains everything to you and. r. really helpful
Response from Extra Space Storage (12/3/2020)
Hello, Hon, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
November 25, 2020
Dennis Wilson
Posted On Google
It's a clean and well lit storage facility. I think its a little more expensive than other options but if you like the location it's nice.
November 21, 2020
Jesus Ceja
Posted On Google
The process was easy to complete and Cory made sure to answer all my questions and also took me on a tour which helped me decide what storage unit was best for me. I would highly recommend Extra Storage and make sure to talk to Cory.
Response from Extra Space Storage (11/22/2020)
Thank you for the excellent rating, Jesus! We're happy we were able to provide a smooth rental experience. We're glad Cory made sure to answer all your questions and also took you on a tour. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
November 16, 2020
Kaysie Eronemo
Posted On Google
I had an awesome encounter with Corey, a recent addition to the managment team, at the Extra Space on Sprague Ave today. I arrived to pay my bill while he was eating on his lunch break. He interrupted his lunch, unlocked the door and waved me in to help me instead of making me wait. In today's hectic word everyone values the little but of personal time they get to themselves. He sacrificed his down time so I did not have to wait. In addition he was extremely helpfull, courteous, and funny. Thank you Corey for going above and beyond. You are awesome.
Response from Extra Space Storage (11/17/2020)
Hi Kaysie, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
November 9, 2020
Alyssa Carter
Posted On Google
The staff was very friendly in assisting me with getting my storage unit, explaining the codes, lock, and closing my storage unit as I no longer needed it. The email I received from the company stated that I could access my storage unit that night (Sunday which was not a business day), but at no fault of their own I could not. Even though this was a company wide automated email, when I explained what happened they apologized profusely and explained the situation. I greatly appreciated that they acknowledged my concern and even apologized when it was not a fault on their end specifically. Renting a storage unit also came with a complimentary lock provided. I would definitely rent with them again if needed.
Response from Extra Space Storage (11/10/2020)
Thank you so much for your kind words, Alyssa. We really appreciate you taking the time to share your experience with us. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
November 3, 2020
Roy Meadows
Posted On Google
I've been working with Extra space storage for a few years and they are not only the best in the north west, They are people who truly care and value their customers and , I would be the first to say well done and a big shout out to all the workers
Response from Extra Space Storage (11/3/2020)
Our team is grateful for your rating, Roy! Call us at (253) 240-0022 if you have any questions or need assistance with your rental.
October 22, 2020
Chris Schey
Posted On Google
My experience with ESS has been great. The building is very secure and the staff are excellent. When my rates went up Brad asked for an adjustment and together he and site manager Cory got my rate reduced to fair market value. If your going to rent I suggest going to this location if your in Tacoma.
Response from Extra Space Storage (10/23/2020)
Thanks for the awesome review, Chris! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. We are grateful to have you at Extra Space!
October 14, 2020
Cheyenne Kelly
Posted On Google
Brad was very helpful and was able to get me exactly what I needed as soon as I walked in ! I highly recommend using this location and ask for Brad !
Response from Extra Space Storage (10/14/2020)
Our team is grateful for your rating, Cheyenne! Thank you for being a loyal Extra Space Storage customer!
October 5, 2020
Dean Peterson
Posted On Google
Great place lot is secure and clean. Thanks for everything
Response from Extra Space Storage (10/5/2020)
Thanks for the positive review, Dean! We work hard to keep our facilities safe and clean for our customers. Feel free to reach out at any time at 888-STORAGE.
October 3, 2020
Chia Collins
Posted On Google
Cory was straight to the point and made it easy to transfer our storage.
Response from Extra Space Storage (10/3/2020)
Thank you for the excellent rating, Chia! We're happy Cory was able to provide a smooth rental experience. Please stop by the office if you need anything!
September 11, 2020
Amy Trahan
Posted On Google
Affordable, clean and respectful.
Response from Extra Space Storage (9/11/2020)
Hi Amy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Please give us a call if you have any questions!
September 3, 2020
Marceia Dickinson
Posted On Google
I was a customer for years before it became Extra Space. My experience was very positive. They were willing to work with me(and comforted me through my tears) when I had trouble making payments for a brief time after my mother passed away. This location off Sprague Ave will definitely be my first choice if I ever need to use storage space again!!
Response from Extra Space Storage (9/4/2020)
Thanks for the awesome review, Marceia! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. Thanks for choosing Extra Space!
August 28, 2020
? Goseer
Posted On Google
Extra space storage is absolutely amazing. I needed a storage immediately and with no hassle I was able to go online, pick the size I want, pay for it, get a code sent to my phone and sign a few things and Done! Upon arrival the facility is clean and very well taken care of. They offered me a complementary lock and there was a cart ready and handy. They made everything so simple. I highly recommend them to everyone. And their prices are unbeatable!
Response from Extra Space Storage (8/29/2020)
Thank you for taking the time to leave your feedback, ?! We're so happy to hear our manager was able to make your rental process hassle-free! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We appreciate you recommending us to your friends and family. Let us know if we can?do anything else to?assist you!?
Frequently Asked Questions
How much will a 5x10 storage unit hold in Tacoma, WA?
How secure are storage units in Tacoma, WA?
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How far in advance do I need to reserve a storage unit in Tacoma, WA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Ferry Park, Stanley elementary School, Bartending Academy, Shell Station, St. Joseph Medical Center.
Directions from the North
Drive south on S Sprague Ave. Pass S 11th St and continue south. Our facility will be on your left after S 14th St.
Directions from the South
Drive north on S Sprague Ave. Pass S 19th St and continue north. Our facility will be on your right after S 15th St.
Directions from the East
Drive west on S 19th St. Turn right onto S Sprague Ave. Our facility will be on your right after S 15th St.
Directions from the West
Drive east on S 19th St. Turn left onto S Sprague Ave. Our facility will be on your right after S 15th St.