Extra Space Storage facility on 2712 Ski Ln - Madison, WI
(48 REVIEWS)

Madison self storage at 2712 Ski Ln

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7556

Directions

Intersections/Landmarks

Novation Pkwy and Ski Ln

Directions from the North

Drive south on S Park St. Take Exit 132A and merge onto W Beltline Hwy. Take Exit 262. Turn right onto Rimrock Rd. Turn right onto 89th Degree St. Turn left onto Novation Pkwy. Turn right onto Ski Ln. Our facility will be on your right.

Directions from the South

Drive north on US-14 W. Take Exit 132A to merge onto US-12 E. Merge left onto W Beltline Hwy. Take Exit 262. Turn right onto Rimrock Rd. Turn right onto 89th Degree St. Turn left onto Novation Pkwy. Turn right onto Ski Ln. Our facility will be on your right.

Directions from the East

Drive west on US-12 W. Take Exit 262. Turn left onto Rimrock Rd. Turn right onto 89th Degree St. Turn left onto Novation Pkwy. Turn right onto Ski Ln. Our facility will be on your right.

Directions from the West

Drive east on US-12 E. Take Exit 262. Turn right onto Rimrock Rd. Turn right onto 89th Degree St. Turn left onto Novation Pkwy. Turn right onto Ski Ln. Our facility will be on your right.

Frequently Asked Questions at 2712 Ski Ln

Is it safe to store electronics in a storage unit in Madison?

What is the average height of a storage unit?

What is the largest storage unit I can rent?

What size padlock should I use for the storage unit?

Can I rent a storage unit for 1 month at 2712 Ski Ln?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Eric D.

Posted On Google

OVERALL RATING

Fantastic facility and even better staff. Came on his day off to get us a lock since a padlock wouldn't work (hint: get the lock from them; they're hard to find). And propped the door open so we wouldn't have to code in all the time while loading.

Response from Extra Space Storage (7/3/2022)

Thanks for sharing your positive experience, Eric. We're committed to being your go-to stop for all your local storage needs! We think our team is great too! Please stop by or give us a call if we can help you with anything!

June 8, 2022

Bryan R.

Posted On Google

OVERALL RATING

Awesome indoor storage! They got everything you need (including all the stuff you forget) when moving. Huge shout out to Ralph who got me squared away; awesome customer service.

Response from Extra Space Storage (6/9/2022)

Hello Bryan, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. We're glad Ralph got you squared away. We're committed to providing excellent customer service. Please reach out to our office at (608) 467-0600 if you need anything.

June 6, 2022

Michael M.

Posted On Google

OVERALL RATING

Ralph is one of the nicest people you will ever meet. He is super chill, very friendly, and always willing to help you out because he really cares about you and wants you to be happy. His outstanding customer service is one of the main reasons why I chose to rent with this particular Extra Space Storage facility. The building and storage units are brand new and very clean since this facility was built from the ground up within the last year. Every unit is climate controlled so you can feel safe storing electronics and other belongings that are sensitive to temperature and humidity. Ralph is by far one of the best Extra Space Storage managers I have ever worked with. I would give Ralph a 10-star rating if I could!

Response from Extra Space Storage (6/6/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. It's wonderful to hear that you had such a great experience with Ralph. Thank you for going above and beyond as our customer to share this with us, Michael! We look forward to doing the same for you, so please let us know if you need anything at 888-storage!

June 4, 2022

Bob W.

Posted On Google

OVERALL RATING

Very quick response for online request. Extremely flexible with rental dates to make it very easy for any storage needs. Employees are also very friendly.

Response from Extra Space Storage (6/4/2022)

Hello, Bob. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (608) 467-0600.

June 1, 2022

Tyler B.

Posted On Google

OVERALL RATING

Very clean, A/C'd facility with great customer service. The easiest and best storage experience I've had in a long time. If you're in the local area looking for space. I'd recommend this location every time.

Response from Extra Space Storage (6/1/2022)

Thank you for recommending us, Tyler! We're committed to providing excellent customer service and a clean facility. We are thrilled to hear your experience was easy and the best. Stop by our office if you need assistance or have any questions.

May 30, 2022

Caroline G.

Posted On Google

OVERALL RATING

Excellent experience so far. Susan on the phone was kind and very informative. The process was easy and I love the location. Everything very clean and great storage units. Highly recommended.

Response from Extra Space Storage (5/31/2022)

Hi Caroline, thank you for your review! We're so happy to hear that your experience with Susan and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

May 30, 2022

moneygthaceo m.

Posted On Google

OVERALL RATING

The service was good and they help me do what I needed to do

Response from Extra Space Storage (5/31/2022)

Thank you for the kind words, Moneygthaceo! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.

May 28, 2022

Oskii G.

Posted On Google

OVERALL RATING

Affordable convenient and big for the price I'm glad I made the choice to go here instead of anywhere else I got a bigger unit then planned for a low low rate the person helping me was relatable and knew his information

Response from Extra Space Storage (5/29/2022)

We know you have many options for storing your belongings and are committed to being the most affordable and convenient storage solution in your neighborhood. Thanks for being a loyal customer, Oskii! We're glad the person helping you was relatable and knew his information. As always, give us a call at 888-storage if you need anything.

May 28, 2022

Andrew C.

Posted On Google

OVERALL RATING

Great experience overall! The facility was really nice and well-maintained and the employee I worked with was extremely helpful and super nice! They have everything you need for moving and storing and make the process easy and seamless.

Response from Extra Space Storage (5/29/2022)

Hi Andrew, thanks so much for your review! We are thrilled to hear your experience was great. We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or give us a call at 888-STORAGE.

May 28, 2022

Ricio C.

Posted On Google

OVERALL RATING

Ralph knows how to do his job perfectly. thanks mad me fell at home.

Response from Extra Space Storage (5/29/2022)

Hi Ricio, thank you for your review. We're glad Ralph knows how to do his job perfectly and made you feel at home. Please stop by the office or give us a call at 888-STORAGE.

May 28, 2022

Megatron D.

Posted On Google

OVERALL RATING

I called because uhaul had no other units avalibe and the ones coming up were to expensive not only did the employee Ralph help me get a unit he also gave me my first month free which means alot in these hard times

Response from Extra Space Storage (5/29/2022)

Hi Megatron, thank you for your review. We're glad Ralph helped you get a unit he also gave you your first month free. If you ever need anything, feel free to stop by.

May 25, 2022

Alyssa S.

Posted On Google

OVERALL RATING

Very friendly service and super accommodating.

Response from Extra Space Storage (5/25/2022)

Thank you for the review, Alyssa! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need assistance or have any questions.

May 21, 2022

Cassandra G.

Posted On Google

OVERALL RATING

The facility manager Ralph is an angel and truly an example of what you hope for when dealing with anyone in customer service. He was kind and patient as I was dealing with a stressful moving situation. He walked me through each section of the contract and provided me with all details needed for my move-in date to make it as seamless as possible. After dealing with *numerous* issues at Uhaul’s storage facility - I’d highly recommend Self Storage to others.

Response from Extra Space Storage (5/22/2022)

Hi Cassandra, thank you for your review. We're glad Ralph is an angel and truly an example of what you hope for when dealing with anyone in customer service and was kind. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.

May 20, 2022

Jenna S.

Posted On Google

OVERALL RATING

Ralph was soooo kind and helpful on the phone. Got me all set up in less than ten minutes, easy process, answered all my questions, and made me feel like I was being take care of. It was overall just a super positive experience!!!

Response from Extra Space Storage (5/20/2022)

Thank you for the kind words, Jenna. We're glad Ralph was so kind and helpful! Our team is here to serve you, so give us a call at (608) 467-0600 if you need any future assistance.

May 20, 2022

Emily P.

Posted On Google

OVERALL RATING

Highly recommend this place! Ralph is the best. Very clean and secure, and they made sure we had all the information necessary.

Response from Extra Space Storage (5/20/2022)

Thanks for recommending Extra Space Storage, Emily! We think Ralph is great too! Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

May 13, 2022

Faith C.

Posted On Google

OVERALL RATING

Nice staff and show that they care about you and your belongings. Talking over the phone to get a unit set up was a breeze and then finding the storage unit was made easy, thanks to the staff.

Response from Extra Space Storage (5/14/2022)

Thank you for taking the time to leave your review, Faith! We're so happy to hear our team was nice and able to make your rental process easy! Give us a call at (608) 467-0600 if you need any future assistance.

May 10, 2022

Enoch Z.

Posted On Google

OVERALL RATING

Good service and units are fairly priced

Response from Extra Space Storage (5/11/2022)

Thank you for the kind words, Enoch! We're committed to providing excellent customer service and fairly priced units. Stop by our office if you need assistance or have any questions.

May 9, 2022

Daisy R.

Posted On Google

OVERALL RATING

We needed a last minute reservation for our college freshman and surely many students were rushing to secure a locker at the same time. Still, the manager who answered the phone took her time with me and was so courteous and kind. She was very focused on our needs and made sure we understood how to access our locker, while also reassuring us that staff is on hand during the day if we have any trouble. I am also impressed with the APP and will see how that works when I arrive with my daughter to open the space for the first time. The transaction was very thorough and there are no surprises or extra fees. She reviewed all the numbers and explained when to call toward the end the rental so that I receive prorated charges for the last few days in August when we vacate. Really very reliable and patient- there was no rush and, thus, no stress. Very happy with the experience so far!

Response from Extra Space Storage (5/10/2022)

Daisy, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 9, 2022

Adam I.

Posted On Google

OVERALL RATING

Excellent service, Ralph was awesome!

Response from Extra Space Storage (5/10/2022)

Hello, Adam. Thank you for the review. We're so glad Ralph could meet your storage needs. Please stop by the office if you need anything!

May 7, 2022

Rae

Posted On Google

OVERALL RATING

Super nice, clean & good location. It’s extremely well lit inside and outside as well. The online rental and move-in process was extremely easy. My unit was actually MUCH bigger than I had expected and the price is fantastic! (I do wish they had the size examples posted for EVERY unit size they offer) A few other things I’d note for others considering this location and the only reasons I wouldn’t give it 5 stars are: I was under the impression that since the site said “Move-In Now” & “Get Your Access/Gate Code Immediately and Go Straight To Your Unit” & that there was 24/7 access available at this location that I was going to be able to move in right away which was at 2am. But I got there and no such luck and it says 6am-10pm. So that can definitely be misleading. It also states on the website that you have to bring your own lock, but you’re actually charged $16 for a lock that will be waiting inside your unit when you arrive. There’s also a non refundable admin fee on the initial payment. So the first month rent was substantially higher than what the following months will be except you don’t get any of it back upon move out. This typically would have made me go elsewhere to a place where there’s either no fees or a security deposit that is refunded to you at move out, but the rate of my unit is only $31 for the second and following months (plus insurance). You are required to have insurance which you can get through them or you can use your own.

Response from Extra Space Storage (5/8/2022)

Thank you, Rae! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We're happy we were able to provide a smooth rental experience. We understand that additional fees can be frustrating. For additional details on insurance fees and policies please visit our website FAQ section and contact us at (608) 467-0600 to speak with a site manager about your unit's access hours.