E
I would not recommend this Extra Space Storage location. The monthly cost continued to increase over time, making it far more expensive than the value provided. For the price customers pay, I expected a clean, well-maintained facility, but that was not my experience. The storage areas were frequently dirty, with common spaces often looking neglected. To make matters worse, the facility only had one customer bathroom, and it seemed to be out of order consistently. What disappointed me most was the lack of response to customer concerns. I raised multiple complaints with both local management and the corporate office, yet the issues were never properly addressed. Despite repeated promises and reports, conditions remained the same. When you're paying premium storage rates, you expect basic cleanliness, functional amenities, and responsive customer service. Unfortunately, this location failed to deliver on all three. I eventually moved my belongings elsewhere and would encourage others to carefully consider their options before renting here.
It's unfortunate to hear about the cleanliness, amenities, and unresolved concerns, E Ross. Please contact us at (608) 467-0600 so we can address this properly.
Extra Space Storage (6/20/2026)
Google Review
