Facility is great … we were totally impressed! The manager, Dustin, reached out to us as soon as we made the reservation. He wanted to make sure we didn’t have any questions. We decided to stop by before our move to see the space, etc., and even though we arrived only 15 minutes before closing, Dustin took the time to show us our unit and to explain how to access it. I don’t think we could be happier with our decision to use this storage facility. A+

Professional and courteous staff, along with extremely affordable space! They even have a a restroom located near the storage units which makes it nice for parents with kids who just gotta gotta go! I mean what is there not to like about the Mequon location!

Dustin, the property manager was super helpful and patient when I arranged my storage lease over the phone. A very clean and well organized facility. Highly recommend

Clean and accessible plus friendly and helpful staff!

Leonard is the man! Super helpful, nothing but a great experience here. Easily one of the best places to securely store your stuff. Highly recommended! 2025-7-11: update to my previous review . . . The Mequon Site Manager Dustin is great; he's a straight-shooter, keeps a clean place, and is very customer driven and focused. I hope this company recognizes him for the hard work he's doing there, and how much he cares for and respects this location. That said, after Extra Space bought Life Storage a few years back after this new building was built, I've grown really weary and tired of Extra Space's shady business practices. Every single year, on or around the anniversary of your lease, they send you a note card in the mail notifying you of your new rate increase. That rate increase is sometimes $50-75/month, but a few times has been more than $100/month. Then you have to call your store manager, who (every year) gives you the same 2 BS lines of reasoning: 1.) the rate increase covers building and service improvements 2.) we have to stay competitive in the storage landscape Then that store manager has to call "their manager" - whom the customer is not allowed to speak to - and "see if they can get a lower rate approved." This all, of course, is there scheme to earn their shareholders more money - NOT to take care of the customer. Why, you might ask? Here's why: 1.) yes, costs do increase over time, and a modest rate increase is understandable - but Extra Space has not improved the building, nor the service (short of Dustin's excellent customer service) 2.) Extra Storage claims they "need to stay competitive with other companies in the storage landscape" . . . but that of course is a lie too, because Extra Storage is the LARGEST COMPANY IN THE INDUSTRY - meaning, they set the standard and pricing structure for the whole storage space industry. It's not competition when everyone else follows your lead and the rate standards you set Nationally. What's more, this time I did NOT receive a notification or card in the mail about my rate increase; I found out when they billed my card for an extra $58/monthly. Comparable's in the Mequon area, with or without some of the features at this current location, are $100/mo or more cheaper than Extra Storage in Mequon. So, they're taking advantage of the wealthy zip code for sure, employing shady tactics and BS reasoning for the absurd amounts of money they're charging (compared to other great storage companies in the area), and then make you -- the customer -- have to work to keep your rate acceptable. Why would anyone want to give this company their hard-earned money?! Why would they want to put great employee's on the frontline like Dustin in the difficult position, month after month, of having to deal with irate renters who got smacked out of the blue with an $80/month increase? The company boasts about shareholder profit, inflate their prices to ridiculous levels, and then try to tell the consumer that it's to stay competitive. Mind you - this is for an empty box on a concrete floor with a roll-up door, not for some lovely apartment with nice appliances. If these were home or apartment rentals, they would have already gone bankrupt with the way they handle their leases and renewals alone. I, for one, have finally had it, and will be looking to lease elsewhere. I suggest everyone else save yourself the hassle, and do the same.

Very responsive manager, Dustin. Clean and ease of access of unit. Thank you!

Wonderful experience! The manager is so professional and helpful. The facility is SPOTLESS! Great location! HIGHLY RECOMMEND.

Facilities were clean and the manager was helpful and attentive.

Everyone I've encountered at Extra Space Storage has been so friendly and helpful. I especially want to give a shout-out to Dustin who helped me with relocating to a different Extra Space Storage location that better suited my needs. He's very knowledgeable and he communicated clearly to make sure I understood my options and how the process works. Most importantly, I was impressed by Dustin's level of customer-focus, which went above and beyond anything I expected. In addition to the above, he offered information and tips I wouldn't have even thought to ask about (e.g., the senior discount, the most cost-effect approach to when I made the move, the benefits of prepaying on future months, etc.). Overall, I truly felt cared for as a person, not just a customer, and I really appreciate that. I also want to mention how clean the Mequon facility is and how easy and stress-free it is to utilize as a storage option. I highly recommend Extra Space Storage.

Dustin, the manager was very kind, knowledgeable, helpful, and thorough. The facility is easily accessible from I43. The office, garage area, hallways, and the open units were all very clean. I am not sure how long the storage facility has been there but everything seems brand new. It is very nice.