FAQ Hero With Search

Frequently Asked Questions

Do Holidays Affect Gate Access Hours?

Extra Space Storage on-site offices and gates are closed on the following major holidays:

  • New Year's Day

  • Easter Sunday

  • Fourth of July

  • Thanksgiving Day

  • Christmas Eve (reduced hours)

  • Christmas Day

In most cases, you can still access your belongings during your facility's standard gate access hours—even on holidays. However, some locations may have limited or no access on holidays. Be sure to check with your facility directly or watch for email communication from Extra Space Storage regarding any access updates or changes.

Where Can I Find Information About My Facility's Hours?

You can find specific office hours, gate hours, and information on 24-hour access on your facility's webpage. You can also call or visit the office during regular business hours to confirm.

Storage experts at your fingertips

Speak With An Expert
Expert help, 7 days a week

Choose the option below that best works for you.

  • Call Now

    Speak with a storage expert for complex questions or same-day reservations.

    Please try again M-W, 8am-9pm

    Our team is offline right now. Available M-W, 8am-9pm.

  • Start Chat

    Chat with an expert

    Get a real person on chat. Best for quick questions and unit comparisons.

    Live chat is currently unavailable
  • Ask Boxy AI

    Ask our AI

    Get instant answers on unit sizes, pricing and availability, any time day or night.

    Available 24/7
    ASK BOXY