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Frequently Asked Questions

Do Facilities Provide Carts, Elevators, or Dollies During Holidays?

Moving equipment supplied by Extra Space Storage—such as on-site carts, elevators, and dollies—is typically available during normal holiday hours. Some amenities, however, may be limited to hours with staff presence. If you're unsure, contact a facility near you to confirm equipment hours and availability.

Are Moving Carts Available During Holidays?

Moving cart accessibility varies by location. While many Extra Space Storage facilities provide moving carts during regular hours, access may be limited on holidays if staff are required to unlock equipment.

Can I Use Elevators on Holidays?

Yes, if your Extra Space Storage location is open on the holiday, elevators are typically fully operational. However, elevators may be inaccessible during office closures or restricted holiday hours.

Do Facilities Provide Dollies During Holidays?

Dollies and hand trucks are often available during normal gate hours, including holidays. However, some of these tools may be kept in areas that require staff assistance, which may not be available on certain holidays.