Frequently Asked Questions
What Accessibility Features Does Extra Space Storage Offer?
At Extra Space Storage, we strive to make our facilities welcoming and accessible for as many customers as possible. Because each location is unique, accessibility features vary by facility. Some locations may offer features such as:
Contactless entry through our mobile app
Drive-up unit access
First-floor or ground-level units that may offer easier accessibility
Elevator access in multi‑story buildings
Ramps that support wheelchair or cart access
Entrance ramps with handrails
Wheelchair-accessible parking spaces
Automatic doors
Zero-step entrances
32” wide doorways
36” wide hallways
Wheelchair-accessible bathrooms with grab bars
Enhanced lighting throughout the facility
Wide-drive aisles for easier navigation
Visible accessibility signage in parking or facility areas
Because availability differs by location, we encourage you to contact the store manager at your local Extra Space Storage facility. They can provide the most accurate details about the accessibility features offered at that specific property.
