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Frequently Asked Questions

What Accessibility Features Does Extra Space Storage Offer?

At Extra Space Storage, we strive to make our facilities welcoming and accessible for as many customers as possible. Because each location is unique, accessibility features vary by facility. Some locations may offer features such as:

  • Contactless entry through our mobile app

  • Drive-up unit access

  • First-floor or ground-level units that may offer easier accessibility

  • Elevator access in multi‑story buildings

  • Ramps that support wheelchair or cart access

  • Entrance ramps with handrails

  • Wheelchair-accessible parking spaces

  • Automatic doors

  • Zero-step entrances

  • 32” wide doorways

  • 36” wide hallways

  • Wheelchair-accessible bathrooms with grab bars

  • Enhanced lighting throughout the facility

  • Wide-drive aisles for easier navigation

  • Visible accessibility signage in parking or facility areas

Because availability differs by location, we encourage you to contact the store manager at your local Extra Space Storage facility. They can provide the most accurate details about the accessibility features offered at that specific property.

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