Features, Amenities, & Other Attributes to Look for at Storage Facilities

Thinking about renting self storage, but not sure how to choose the right facility or unit? Whether you’re a first-time renter or simply seeking an upgrade, finding a storage facility with the right solutions can make all the difference when decluttering, moving, storing seasonal items, and more. Here are all the features, amenities, and other storage conveniences that can help you have a hassle-free storage experience!

Facility Accessibility

If you want a hassle-free self storage process, accessibility is key. Look for storage facility accessibility features that make moving your belongings in and out as easy as possible—like convenient freeway access, wide-drive aisles, ramps, loading docks or bays, and moving carts or dollies. Some facilities may even be drive-in self storage buildings, which offer covered drive aisles so you can load and unload comfortably no matter the weather.

Security

For peace of mind, it’s important to consider what security features are offered when deciding where to store your belongings. High-quality facilities often utilize security measures like electronic gate access, video surveillance, security access to your floor only, on-site resident managers, and individually-alarmed units—in addition to providing other security measures like efficient lighting. Before renting, be sure to ask what security features are in place so you know your belongings will be well-protected.

Maintenance

A well-kept facility speaks volumes about its management. Be sure the facility’s grounds, office, hallways, and storage units are clean and well-lit. Visiting in person can help you see whether maintenance and repairs are addressed on a regular basis. You might also consider asking the facility manager about pest control measures for added protection.

Customer Service

Should any questions or concerns arise during your storage experience, you want to be able to rely on your facility’s customer service team. When visiting a facility, take note of how staff interacts with you and other customers—friendly, attentive employees are a big green flag. Facilities with on-site offices or managers, digital support options, and bilingual assistance can be especially helpful.

Competitive Pricing

One of the largest factors to consider before you rent a storage unit is its cost—so do your research. Keep in mind storage unit pricing can vary based on location, demand, and unit size and type. Additionally, high-quality storage sometimes comes at slightly higher prices. To find reliable yet affordable storage units, take time to compare rates and see if a facility offers any deals or promotions—such as first month free, first month half-off, or military discounts. Popular cities for competitive and affordable storage prices include:

Flexible Lease Terms & Payment Options

Not sure how long you’ll need storage or simply appreciate having some flexibility? You might want to prioritize facilities that offer month-to-month leases and convenient payment options. Monthly rental options allow you to store for as much or as little time as you need. Additionally, many facilities provide different ways to pay no matter where you are—including in person, online, over the phone, or through an app.

Insurance Policies

Storage insurance provides an extra layer of protection for your belongings in case of damage, theft, or other accidents that could occur. For peace of mind and to help protect your items, you may want to invest in storage insurance. Many facilities partner with insurance providers or offer their own policies, which can save you the hassle of seeking out your own coverage separately.

Flexible Access Hours

It’s important to find a storage facility that allows you to visit when it’s convenient for you. Facilities that offer extended access hours (often 6 a.m. to 10 p.m.) or even 24-hour storage access can better accommodate busy schedules. This can be especially helpful for those who need to access their belongings early in the morning or late in the evening.

Range of Unit Sizes

Search for a facility with a wide variety of storage unit sizes—from 25 square feet to 300+ square feet—so you know they’ll be able to accommodate your items. Some facilities even offer storage lockers for those with more compact needs! Whether you’re planning to store a few boxes or an entire room’s worth of belongings, having a variety of unit sizes to choose from allows you to pay only for the space you’ll actually use. Plus, if your storage needs change down the road, a facility with multiple unit sizes makes it easier to upsize or downsize. Here are the average costs of common storage unit sizes:

Storage Unit Size	Average Monthly Price
5x5	$44.50
5x10	$72.93
10x10	$118.75
10x15	$158.01
10x20	$204.01
10x25	$259.75
10x30	$290.13

Unit Access Options

A facility that offers many different types of storage units can make storing and retrieving your items easier. Look for unit features like:

Drive-Up Access: With drive-up access, you can park directly beside your unit for quick and easy loading and unloading—ideal for large, heavy, or bulky items.
Indoor Access: Indoor storage offers protection from the elements—perfect for those in harsh climates.
First-Floor Access: Ground-level units provide quick entry without the hassle of navigating stairs.
Elevator Access: Lifts and elevators allow you to move items to upper floors with ease.

Climate Control

If you’re planning to store any temperature-sensitive items—like furniture, artwork, electronics, wine, and more—be on the lookout for climate-controlled storage options. Climate control is designed to maintain a consistent temperature in your unit throughout the year to help preserve delicate belongings. This amenity can be particularly useful for those living in climates that experience extreme temperatures or humidity. Depending on your location, you may even find facilities with different types of climate control available—such as heated storage, air-cooled storage, dehumidified storage, and even wine storage. Popular areas offering temperature-sensitive storage solutions:

Vehicle Storage

Need a secure spot to store a vehicle? Many storage facilities offer different types of vehicle storage to accommodate your needs—including indoor, covered, and outdoor vehicle storage options. Whether you’re seeking motorcycle storage, car storage, RV storage, or boat storage, it’s always best to check with the facility to confirm what types of vehicles are allowed and whether or not you can store them in standard drive-up units.

Looking for motorcycle storage near you? Check out our top areas for motorcycle storage solutions:

Popular areas for small vehicle storage include:

And reserving boat and RV storage is easy, too. Popular places for RV and boat storage include:

Or find vehicle storage near you today!

Business Amenities

Whether you run a small business or large company, you might need additional space to store documents, inventory, equipment, and other essentials. In this case, ask facilities about their commercial storage options! For example, businesses with high volumes of inventory or contractors looking to store large machinery might want to find a facility that provides warehouse storage. Or, if you need a space to conduct work, check for business storage solutions like office space for rent, retail space for rent, or workshop units—as well as options like WiFi, in-unit electricity, business centers, or meeting rooms. Select locations may even accept deliveries for added convenience! Find business storage near you or in top areas for commercial storage, such as:

Locks & Packing Supplies Available for Purchase

To make for a smoother move-in experience, many facilities sell disc locks or cylinder locks, as well as moving boxes, packing tape, bubble wrap, and other helpful moving supplies. Having access to locks and moving supplies on-site can save you time while moving items into storage—especially if you’re navigating a last-minute move or need to frequently transfer belongings in and out of storage. Popular areas for finding moving supplies include:

Smart Features

Customers who value convenience and control might prefer storage facilities equipped with smart technology like mobile apps. A storage facility app often allows you to rent a unit, make payments, and even share digital access with family members or friends so they can enter when needed. You may also be able to see when someone accesses your unit. Some facilities take things a step further by offering Bluetooth access so you can open gates or doors with the touch of a button!

Free Move-In Truck or Truck Rental

If you don’t have a vehicle large enough to transport your belongings, try finding facilities that offer a free move-in truck or discounted truck rental when you rent a storage unit. This eliminates the need to seek out a separate rental, saving you time, energy, and money.

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Looking to rent self storage from a facility with a wide range of features and amenities? Extra Space Storage offers top self storage solutions at 4,000+ facilities across the U.S. Find a storage unit near you!