The staff, the app, technology and overall facility have all been fabulous. With that said, the pricing model is strange and ineffective. My intro price was around $30. A few months later it was raised to about $60. 6 months after that it was raised to over $90. However, the non-promo price is $60 on the website, so it seems corporate will increase rates every 6 months assuming you won’t leave. In my case, my unit is full of Christmas stuff, so I cleaned out my unit a month early and in late December, I’ll sign back up, but by their own model, it will be for $30 and I’m sure we’ll go through the same process again. It would be more advantageous for Extra Space to keep me locked in at $60 and pay perpetually, but math isn’t for everyone. I’ll restate, I think the employees and facility are perfect, that’s why there’s 5 stars. I presume others will be upset by the pricing model and I thought it deserved some awareness.

Very professional, very clean, you guys are awesome!

Clean facility, along with having controlled climate for your storage unit.

We never thought we would need a storage unit and then we had an insurance water claim. We needed a place to move all our belongings temporarily while our home was being repaired. From the beginning Mary was so helpful and knowledgeable. The facility is super clean and I feel very safe. The fact you can unload your car in a climate controlled environment with carts they provide is just so wonderful. Thank you for making an unexpected situation so much better!

Helena has been an amazing person to work with. So personable and professional and has been very wonderful to work with.

I recently reserved a unit with Extra Space Storage at Cave Creek Road In Phoenix, Arizona. The representative who I worked with has been very helpful, and very friendly. The storage spaces are extremely clean and very well-maintained. I highly recommend Extra Space Storage to anyone looking for a very positive experience in their self storage needs.

Had a few questions. Called and the gentlemen that answered was the nicest and most helpful. Answered our questions and signed up up for a storage unit. Super quick and easy. The unit itself is great. Clean, easy to get too and affordable.

Great company and great storage. I have been with them for 3 years storing my stuff now and they have always been very kind and helpful!

Super friendly staff Mari was very helpful and great pricing I would recommend this place way more than any other storage unit I’ve ever dealt with

Great Facility and staff was very helpful.