Phoenix self storage at 4028 N 7th St

Extra Storage Place & Lauren Had Great Customer Service And Was Very Helpful

Great service, great move-in special..cold as ice storage on a hot hot winter moving day..ahhhh

I was searching for storage spaces around my university. I found this one and Lauren was such a great help. She was extremely informative and helpful, and kindly showed me around!

I just recently rented from this location at N 7th St and Indian School, I’ve had horrible experiences at other self storage companies in the past, so I was a little hesitant to walk into the office. However the GM there made my first experience there better than I could’ve imagined, she treated me with a professional, caring, and very happy attitude. She was very welcoming, and explained everything about the lease in length, and made sure I fully understood everything before I signed the lease. She is such an amazing GM, and very very nice to talk to. I would highly recommend to anyone looking to rent a unit to rent with ExtraSpace Storage, specifically the location here at the corner of N 7th St and Indian School Rd.

Spoke with Lauren over the phone to set up a unit. Was so easy and she was very helpful and super nice. Was my first time renting a storage and she made it very easy.

My son was in need of a storage unit and we called around and found Lauren at Extra space Storage. This was such a fantastic customer service experience. When someone is as fantastic at customer service and loves their job it always makes for a much better experience, and she loves her job. The facility has air conditioning and is the cleanest that I have ever seen. Lauren took the time to walk us thru every step of the contact so we would know what to expect. It's a good thing I am not working now as a customer service manager I would have to try and get Lauren to come work for me because she is that good. If she is not the manager she should be.

Lauren the manager was very helpful and the staff is very nice. Clean place, easy access.

This is the best extra space storage i have ever been to! Lauren went above and beyond when it come to helping my mom and me with our unit. Emilie was a really nice and accommodating employee. I felt at home coming over to my storage unit who would have guessed. Thankyou Lauren and Emilie!

Lauren was very helpful in getting me started an in a unit same day .

It's not just the place it's not just the building it's not just every single member of the staff! They're ALL phenomenal! Today Emilie was outstanding ??and superb! Very helpful, patient kind! Stopped what she was doing and dove in to assist me! Rented me a unit in less than 10min!! Beautiful personality and authentic!!! SHE made ???my experience amazing!!!! Hats OFF to EMILIEEEEEE

Cool Simply Movers supports this storage

Thanks @chad ^ for posting pictures of my car. And this place has a great staff.

What a great place great service I have been here for 2 years and love it ??????

The place is clean management was very kind and very thoughtful and thankful I definitely recommend this place because I couldn't believe how much I got a locker for I should have gotten one a long time ago but I was checking around and this is the best place to go thank you so much

I was truly impressed how caring Extra Space Storage was to make sure my needs were taken care of. They demonstrated professionalism and made sure all my questions were answered. Unfortunately I didn't need the unit I reserved but I will definitely consider reaching out to them in the near future. Thank you katherine lee

Great, clean, storage place with good prices and excellent service/employees.

Lauren is a treasure of a human being and made my experience renting two units so so easy and stress-free. She made a very busy and complicated move into a uncomplicated experience. She worked with me through missed appointments, emergencies, and so many questions. I've never rented a storage unit prior to this and it was very easy and straight forward to understand. I really love that I now know Lauren on a first name basis. The facility is safe and clean and very accessable. I'm thrilled we chose this Extra Space and so glad they made the experience top notch. We will be using them from now on. Thank you, Lauren!

Luke definitely went above and beyond to help me out. His assistantance and professionalism was very much appreciated. He even ended up saving me some money.

I'm in awwwww. Having been with US STORAGE CENTER OF HELL for three years I'd hoped for some customer service elsewhere, to say Lauren meet that expectation would be unfair. She was honestly the most knowledgeable, friendly, helpful and most importantly, to me, kind person I've met in a long time.l got s great deal, nice clean unit, couldn't ask for better. My hats off to you Lauren. Keep it up, you are appreciated.

Really friendly, clean & with security, carts to move your items, elevator plus its not exposed to elements