Chatsworth self storage at 20221 Prairie St

I recommend this facility if professionalism, cleanliness and security is essential for your needs. Speak with Jake not the woman, she us is rude.

Very pleased with my experience so far at Extra Space. Jake was professional and friendly. The unit is spacious and well maintained. I like having remote access from an app on my phone. Would highly recommend!

I use 3 storages here and always happy to work with Jeff helps me whenever I need to ask for assistance. Prompt and kind responses are their key selling point. I will definitely recommend this place for who are looking for a storage space. Thanks Jeff.

This storage place is great and Jake has been so helpful to me. I so appreciate the service and I have recommended this place to my friends.

I Can only speak for my experience so far, but I was able to rent a unit over the phone with ease. Both Daniel and Jake who assisted me were friendly and helpful.

Needed a unit back in October and to be honest I was pretty nervous. I've had a weird encounter trying to find space in the past and with covid19 doing its thing I was stressed, but this was different. The associate, her name is Char was spectacular! She's really just a beautiful soul, really warm and super informative. I appreciated having her walk me through the process and showing me the unit, she even stayed and took her lunch late for me, I cant forget that. I'm closing the unit now and I had the pleasure of having Jake assist me with that. He was a sweetheart and very appreciative of me using their location, and let me know what to expect with the closing process. Extra Space Storage the people you have on your team please do well by them because they are defiantly doing well by you. Will defiantly be returning if I need a unit again. Thank you Char!!!! Thank you Jake!!!

Thank you to the representative Jake for all your help. We appreciate it.

Great experience, good peoples! Jake, is always willing to help and has such great customer relations skills. He is an amazing person. These people are a God sent . If you are looking for storage this is the place to go. Will always be eternally thankful of these two beautiful young ladies. God bless you both.

Is a nice place y are good people a nice area and verigoog place

Estoy satifecho con el servicio el costomer service es exselente. Megusta el aria es perfecta es toy feliz grasias

Both Char, my initial contact with whom I spoke on the phone and helped set up my rental, and Jake, who showed me how to use the lock and keys when I was ready to use my storage space, were very professional, helpful and pleasant. Everything was ready for me and the whole process was really smooth and easy. The facility is well taken care of and secure. This is my first experience renting storage space and so far it’s been very positive.

I need to rent a storage space and come to this place Extra Space Prairie. Jake helped me with all the information I need and also gave me some important advices. Jake was very pleasant and polite to work with. The facility was very clean and well kept up. Thank you Jake.. keep up the good work.

Service is great, very personable, and answered all my questions. They made this a quick and easy process for me.

Excellent customer service! Shar should be teaching other people how to be great with customers. From the first phone call through showing the locker and explaining the contract, Shar was exceptional. She was knowledgeable, friendly and went the extra mile to make sure we were taken care of in every way.

Jake was amazing and very knowledgeable! He did his very best to accommodate us and we are grateful!

I have been renting from this location for almost a year now and Jake has been exceptional! He always greets the phone with the most positive energy and is always wiling to help. I've needed plenty of help with questions about shipments, forgetting my key, having trouble opening the lock or needing a new unit quickly since mine was so full. He was there every step of the way. He goes far beyond what he is expected to do and is very attentive which makes my experience here so pleasant. Five stars to Extra Space Storage all because of Jake!

Jake is absolutly awsome, throughout theses hard times he has worked with me and has enabled me to keep what little possessions I have left. Thank you Jake !! Great guy Great facility.

Clean spaces, courteous people and dreat rates. What else can you ask for.

The facility is clean and the staff is nice but they don't honor their online reservations. If they call you and you don't answer they will give your unit away even though you still have a day or two before your reserved move in date.

I want to tell you that Char helped me out soo much getting me set up for my storage unit. Her professionalism was outstanding and because of her you a loyal client