Cleveland self storage at 3005 Chester Ave

This was the one of the best experiences we had! Tina was so nice attentive. Great service! We’ll be back.

Amazing service, nice facility, in and out in 15 minutes.

Tina was wonderful and very helpful

Love Ms Tina

Thank you Tina

Very nice facility. Tina worked with me, really appreciate it.

Very clean, very safe. Love the technology. The gentleman the set me up was great, nice friendly. Had my 2 year old grandson with me. He even played with him to keep him entertained, love this place

Thank u Sean u been a big help

Thank you Shawn

Sean is great !!!

Have had a great experience so far! The front desk attendant was so welcoming, helpful, and kind! The facility is clean, I didn't see any signs of bugs or rodents, and I have a super sensitive sense of smell and didn't detect any noxious smells from pesticides or anything else. I am so relieved to have found this place. I feel safe keeping my belongings here while in transition between places. Also, side note: the other tenants/renters were also kind! -- I saw 3 while I was getting my first few things moved in -- people say hi ?? to each other and are very kind! I totally wasn't expecting that, and was so happy. Great atmosphere; kind people everywhere here. Suggestion: would you ever consider getting a few commercial washer/dryers like a laundromat? That would set your facility even further apart from the competition, and continue to keep the place bug-free since people would be able to launder bedding and curtains and such before storing in their unit when they're in a pinch to get things moved quickly. Also, it'd be a way your facility could make extra income through wash/dry fees since those machines pay themselves off quickly, and some people might even pay premium for a wash/dry service for bedding/curtains/tablecloths where they could drop it off, organize their unit, then pick it up next day ready to be stored in their unit.

So far so good. Clerk was nice storage was good.

The customer service was great! The facility was very clean. Personel were very informative. The most modern storage facility ever.

Love it it's very nice to know that their very affordable friends hen times are rough thank extra space now I can sleep without worry about my things

Great bluetooth enabled facility!! I have used Extra Storage in multiple states, and this is by far the best facility!

Super helpful via phone to set up storage for my daughter and her roommate. Walked me through the steps. Very professional & very helpful. Highly recommend!!! The young woman who spoke with me was friendly & very helpful.

Great service! Great guy! Very helpful and calm. Great facility with easy access! 10/10

This clean storage facility is conveniently located right off the highway near Cleveland State University. The manager, Jeff, was very helpful with the registration process. The digital locks are great so roommates can access the unit at different times using an app and do not have to worry about a combination or key lock.

Customer service was great! The guy at the front desk was super helpful explaining everything. Those carts were super difficult when moving stuff in though.

Manager at the Cleveland, OH location was excellent and made the process super easy!! Very impressed with their customer service!