Virginia Beach self storage at 5478 Indian River Rd

Extra Space Storage facility on 5478 Indian River Rd - Virginia Beach, VA
Extra Space Storage
5478 Indian River RdVirginia Beach, VA 23464

Read 244 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Indian River Rd between Centerville Turnpike and Kempsville Rd, Extra Space Storage serves residents of Virginia Beach, Fairfield, Brenneman Farm, Salem, and Alexandria. Locals will recognize our facility north of Lake James next to Kempsville Health & Rehabilitation Center, New Life Church, and Pet Supplies Plus.

Affordable Storage Near Regent University

Extra Space Storage is about 1.3 miles from Regent University, making us a convenient option for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units and amenities like climate-controlled storage and exceptional security, Extra Space Storage on Indian River Rd is the self storage solution you need in Virginia Beach!

A Wide Range of Storage Units & Storage Lockers

Our Virginia Beach storage facility has units ranging in size from 5x5 to 16x22. These storage units come with features like first-floor access, elevator access, and climate control to meet a variety of storage needs. Looking for smaller self storage? Our facility also has 5x4 and 4x5 reduced height storage lockers.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Exceptional Security

At Extra Space Storage, we're dedicated to providing secure storage for our customers. That's why our Indian River Rd. storage facility utilizes security features like video surveillance and electronic gate access.

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Store with Extra Space Storage

At Extra Space Storage on Indian River Rd., our facility is always clean, secure, and well-maintained, and our professional staff is dedicated to helping you get the best self storage solution for your needs. Contact us today to reserve a storage unit in Virginia Beach!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8462

Recent Customer Reviews About This Facility

September 25, 2021

Gema C.

Posted On Google

OVERALL RATING

This morning I was so stressed out thinking I wasn't going to be able to find a storage unit, but thanks to Maure that changed, thank you Maure for such great customer service.

Response from Extra Space Storage (9/25/2021)

Hi Gema, thank you for your review. We're glad Maure found you a storage unit. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 11, 2021

Stu W.

Posted On Google

OVERALL RATING

Excellent Service!

Response from Extra Space Storage (9/11/2021)

Thanks for the review, Stu! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 3, 2021

Jenita W.

Posted On Google

OVERALL RATING

Eric is a true gentleman. He was informative and very courteous.

July 16, 2021

Pstro

Posted On Google

OVERALL RATING

Easy to rent and reps very friendly and helpful.

July 11, 2021

K. W.

Posted On Google

OVERALL RATING

My assisting agent was really helpful and professional. Only wish the price wasn’t so high. Supply & demand I guess. The units are clean, secure, and easy access.

July 6, 2021

Dennisha A.

Posted On Google

OVERALL RATING

Kevin was great and very helpful.

Response from Extra Space Storage (7/6/2021)

Hello, Dennisha. Thank you for the review. We're so glad Kevin could meet your storage needs. Please stop by the office if you need anything!

July 2, 2021

DJ P.

Posted On Google

OVERALL RATING

Very nice

July 2, 2021

Larry D.

Posted On Google

OVERALL RATING

This was my 3rd time with Extra Space Storage. Everything was WONDERFUL and GREAT. All the staff is so friendly and nice and very helpful. Thanks for everything.

June 28, 2021

J D.

Posted On Google

OVERALL RATING

Eric was very helpful getting me set up with a unit. He was very friendly, professional, and informative.

June 26, 2021

Tom M.

Posted On Google

OVERALL RATING

Clean well lit units

Response from Extra Space Storage (6/26/2021)

Thank you, Tom! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Feel free to reach out at any time at 888-storage.

June 26, 2021

TheKenzoid E.

Posted On Google

OVERALL RATING

Good experience .

Response from Extra Space Storage (6/26/2021)

Hello, Thekenzoid. Thank you for the review. We're so glad we could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

June 7, 2021

Ginger E.

Posted On Google

OVERALL RATING

Friendly helpful and courteous; even though I ended up renting a unit from a different site

May 28, 2021

J i.

Posted On Google

OVERALL RATING

Clean, roomy and efficient.

Response from Extra Space Storage (5/28/2021)

Thanks, J. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!

May 24, 2021

sigha

Posted On Google

OVERALL RATING

Tried the rental process out online it was really simple, informative, and quick. Unfortunately my card wasn’t activated yet so it would go through with the process so I lost hope thinking I’d have to drive up there, but to my surprise someone working the phone at the location called me and offered to help me finish it and actually prompted me if my card was activated or note and it helped me with that too and we were able to finish the renting process over phone and sign the contracts online. 4 stars because I haven’t been to the location yet nor have I been there long enough to rate the actual building but it’s a 5 star so far for convenience, speedy rental, informative website, lovely staff.

Response from Extra Space Storage (5/30/2021)

Sigha, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do to improve your experience once you have moved in, please let us know at customerservice@extraspace.com. Our team would love to hear from you!

May 21, 2021

VB G.

Posted On Google

OVERALL RATING

I was comparing two storage facilities. One gave me all pricing up front but Extra Space on Indian River showed me the unit and I asked for pricing while at the open unit and I agreed to rent. I opened a new lock for my unit and Maure told me to go ahead and put it on my unit. Not until I got back into the rental office and was ready to pay did she inform me of additional fees that came with the rental cost she quoted me. When I asked the cost of the unit she should have also informed me of the fees not just the rental cost. The facility is clean and safe and the staff is friendly. On week days and weekends there was limited parking to load and unload and limited cart availability to move things in and out of the unit. If I need storage again I will rent elsewhere.

Response from Extra Space Storage (5/27/2021)

We value your feedback, Vb. We understand that additional fees can be frustrating. For additional details on insurance fees and policies please visit our website FAQ section, stop by the office, or give us a call. Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly. We offer push carts that may be used free of charge on a first come, first serve basis. If you need a push cart to transport your belongings again, please let our facility manager know by reaching us at (757) 961-4495, and they will be happy to assist you.

May 4, 2021

Christopher M.

Posted On Google

OVERALL RATING

I transitioned from New York City to Virginia Beach. Maure was very professional and made the transition smooth and simple. I would highly recommend!

Response from Extra Space Storage (5/7/2021)

We appreciate the review, Christopher Mcdonald! We're so thrilled you have had a positive experience with Maure! If there is anything we can do for you, please let us know at 888-storage.

May 2, 2021

Josh H.

Posted On Google

OVERALL RATING

Raised my rates after I'd been there 4 months without any notice at all, I just found out because I saw it in my checking statement. Both numbers for customer service bring you to a place where all you can do is hear your balance. You cannot talk to anybody on any menu or get anything done except make a payment. The customer service is not terrible, it is non-existent

Response from Extra Space Storage (9/9/2019)

Josh, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at(757) 961-4495.

April 27, 2021

Joshua G.

Posted On Google

OVERALL RATING

They are always so friendly and helpful ms. Williams is the friendliest person I’ve ever met! Go to them for all your storage or moving needs!!

Response from Extra Space Storage (4/28/2021)

Hi Joshua, thank you for your review. We're glad our team was friendly and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

April 22, 2021

Siren K.

Posted On Google

OVERALL RATING

This place is awesome! I can really keep all my stuff there for as long as I want!

Response from Extra Space Storage (4/22/2021)

Thanks for the review, Siren! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 25, 2021

Anida D.

Posted On Google

OVERALL RATING

Maure was knowledgeable and professional. She was kind enough to check both the Kempsville and Indian River location to find a unit that would accommodate my needs. She even walked me through making the reservation. This quality of service is rare nowadays. Thanks so much Maure!

Response from Extra Space Storage (4/1/2021)

Hi Anida, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Maure! Please stop by the office or reach out to us at 888-storage if you have any questions!

Frequently Asked Questions

How much will a 5x10 storage unit hold in Salem, VA?

How secure are storage units in Salem, VA?

Where can I buy moving supplies in Salem, VA?

What is the smallest storage unit I can rent in Salem, VA?

How far in advance do I need to reserve a storage unit in Salem, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Indian River Rd and Kempsville Rd?

Directions from the North

Drive south on Kempsville Rd. Turn right onto Indian River Rd. Our facility will be on your right.

Directions from the South

Drive north on Kempsville Rd. Turn left onto Indian River Rd. Our facility will be on your right.

Directions from the East

Drive west on Indian River Rd. Pass Kempsville Rd and continue west. Our facility will be on your right.

Directions from the West

Drive east on Indian River Rd. Pass Centerville Tpke and continue east. Our facility will be on your left.