Virginia Beach Self Storage at 5478 Indian River Rd

Extra Space Storage
5478 Indian River RdVirginia Beach, VA 23464

Read 171 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Select a Size Below
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SIZE HELP
SIZE
Size

We offer a Right-Size Guarantee: you can change your selected size at the facility to best meet your storage needs.

Use our size guide for more info on how to select a size.

Our sizes are represented in feet (width and depth).

Height varies but is most often 8 feet.

UNIT DETAILS
Unit Details

Unit pricing is based on unique features such as location and amenities.

MONTHLY RATE
Monthly Rate

Unit pricing based on unique features such as location and other amenities.

Rentals are month-to-month with rent due on the anniversary date of your lease each month.

The Web Rate represents the monthly rent due each month for a reservation completed online.

On-Site Rate represents monthly rent for rentals completed on-site at our facility.

OFFER
Offer

Web Rates are unavailable to customers who are transferring units at the same store. However, customers who wish to rent an additional unit may receive the Web Rate.

Most Popular Sizes
    All Other Available Sizes

    HOURS OF OPERATION

    Storage Gate Hours
    Mon-Sun: 6:00am-10:00pm
    Storage Office Hours
    Mon-Fri: 9:30am-6:00pm
    Sat: 9:00am-5:30pm
    Sun: closed

    Conveniently Located Near You

    Located on Indian River Rd between Centerville Turnpike and Kempsville Rd, Extra Space Storage serves residents of Virginia Beach, Fairfield, Brenneman Farm, Salem, and Alexandria. Locals will recognize our facility north of Lake James next to Kempsville Health & Rehabilitation Center, New Life Church, and Pet Supplies Plus.

    Affordable Storage Near Regent University

    Extra Space Storage is about 1.3 miles from Regent University, making us a convenient option for college students who need self storage over the summer or while studying abroad.

    Amenities and Services

    With a large selection of storage units and amenities like climate-controlled storage and exceptional security, Extra Space Storage on Indian River Rd is the self storage solution you need in Virginia Beach!

    A Wide Range of Storage Units & Storage Lockers

    Our Virginia Beach storage facility has units ranging in size from 5x5 to 16x22. These storage units come with features like first-floor access, elevator access, and climate control to meet a variety of storage needs. Looking for smaller self storage? Our facility also has 5x4 and 4x5 reduced height storage lockers.

    Climate-Controlled Storage

    Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

    Exceptional Security

    At Extra Space Storage, we're dedicated to providing secure storage for our customers. That's why our Indian River Rd. storage facility utilizes security features like video surveillance and electronic gate access.

    Other Amenities and Services

    • Extended access hours are standard with 24/7 access available - ask site manager for details
    • Sturdy moving carts for heavy, bulky items
    • Covered loading bay
    • Elevators for easy access to upper levels
    • Wide-drive aisles to accommodate large moving trucks

    Store with Extra Space Storage

    At Extra Space Storage on Indian River Rd., our facility is always clean, secure, and well-maintained, and our professional staff is dedicated to helping you get the best self storage solution for your needs. Contact us today to reserve a storage unit in Virginia Beach!

    Company

    Employees: 1-10

    Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

    Established Date: 1977

    Site Number: 8462

    Recent Customer Reviews About This Facility

    20 of 171 reviews

    February 28, 2021

    2peasinapod Xoxo

    Posted On Google

    OVERALL RATING

    The staff was great. I would definitely reccomend them to everyone.

    February 28, 2021

    Lavern Thomas

    Posted On Google

    OVERALL RATING

    I had a wonderful experience . The employee are very nice.

    Response from Extra Space Storage (3/1/2021)

    Thanks for being a loyal customer, Lavern! We're glad we were able to meet your storage needs.

    February 28, 2021

    Shyann David

    Posted On Google

    OVERALL RATING

    I was very happy with the service I received from the staff who are great. Very clean facility. The place is clean and the units are exactly what I was looking for.??

    Response from Extra Space Storage (3/1/2021)

    Thank you for the kind words, Shyann! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!

    February 27, 2021

    Raymond Harrington III

    Posted On Google

    OVERALL RATING

    Great facility.

    February 26, 2021

    Demolition Squad

    Posted On Google

    OVERALL RATING

    Been the best experience ever. This site has all the reasons to want to store here. Customer service is amazing. Go Maure, you rock.

    February 22, 2021

    Caribbean Queen

    Posted On Google

    OVERALL RATING

    I came in with a friend who was looking for future storage. We spoke to the manager Maure. She was very helpful and knowledgeable. My friend and I were very impressed and plan to store in the very near future.

    January 30, 2021

    Griffin Technology

    Posted On Google

    OVERALL RATING

    Very easy online reservation system. No issues with pricing and document signing was a breeze.

    Response from Extra Space Storage (1/30/2021)

    Thank you for the excellent rating, Griffin! We're happy we were able to provide a smooth rental experience. We are here to help at 888-storage, so let us know if you need anything!

    January 29, 2021

    Tonya Hopson

    Posted On Google

    OVERALL RATING

    Nice inside facility especially if you’re moving while it’s cold like I had to.

    January 25, 2021

    Corey Trusty

    Posted On Google

    OVERALL RATING

    My experience here was absolutely excellent starting from the regional office all the way to the local office. Maurie was very nice, welcoming and professional!

    January 16, 2021

    Erik Farr

    Posted On Google

    OVERALL RATING

    Excellent customer service on the phone and in person. Facility is very clean and professional.

    Response from Extra Space Storage (1/16/2021)

    Hi Erik, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

    January 11, 2021

    Bobbiann Harmon

    Posted On Google

    OVERALL RATING

    Pros: -Clean -Easy access from main roads -Always had carts available in my experience -While I struggled to get my calls answered they did always follow up same day. Cons: -Not once was the office actually open when I stopped by during office hours. I did call both times and the phone wasn't answered then. -Not sure what the climate control is on, but it was hotter in the building than the 73° day outside when I moved in. Yes, before I actually moved anything so I wasn't already warm and sweaty. Not a deal breaker it wasn't like 90° in there, just noting. -No loading dock so if you have a moving truck need a lift/ramp. Easy enough to work around if you are aware beforehand. -The price started off reasonable enough, but month 4 I'm informed of a 21% price increase going in to effect. I 100% understand business demand, but you have a unit barely smaller than mine for less than I originally signed up for AND your sister property maybe .5 miles up the street has my exact same unit size on sale for less than I currently pay. Come on, that screams of just increasing the price because you can and you know moving is a pain. Well I am moving out, because I'm not absorbing that much of an increase every few months. I gave 4 stars as overall I didn't have any major issues. However, if you need a unit for more than a couple months I suggest you go elsewhere. Clearly, there is not a benefit of being a long term customer here.

    Response from Extra Space Storage (1/12/2021)

    Thank you so much for your review, Bobbiann. We really appreciate you taking the time to share your feedback and suggestions with us. We will make sure to review your thoughts internally. We are sorry to hear that we have lost your business due to a rate increase. We know that providing customers with convenient, secure, and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. If you would like to speak with us in more detail about this, please give us a call at 888-storage.

    January 8, 2021

    Jessica Kingsbury

    Posted On Google

    OVERALL RATING

    Customer service deserves 10 Stars! The place is clean and the units are exactly what I was looking for. I couldn't find a better price for what I am getting. Marie is outstanding!! I am extremely happy with the service first great experience with Storage Unit rentals.

    Response from Extra Space Storage (1/9/2021)

    Hi Jessica, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Marie reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

    January 7, 2021

    Natalie Frahler

    Posted On Google

    OVERALL RATING

    Place is clean and everyone is friendly! Had no issues in my three months here.

    Response from Extra Space Storage (1/8/2021)

    Thank you, Natalie. We're thrilled you had a positive experience at Extra Space Storage. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

    January 4, 2021

    Sahriah Clark

    Posted On Google

    OVERALL RATING

    Convenient location options and fairly clean. Great customer service and decent pricing. Hopefully everything continues to go well.

    October 16, 2020

    danielle lyle

    Posted On Google

    OVERALL RATING

    Service was fast, pleasant and available! I love this place ??

    Response from Extra Space Storage (10/16/2020)

    Hi, Danielle. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.

    October 6, 2020

    Hector Chavez

    Posted On Google

    OVERALL RATING

    I started out with the introductory price of a 5 by 10 foot storage space at $60 a month. Now over 6 months later I'm paying $80 a month. Beware. All indoor climate CONTROLLED spaces. The place is clean. Parking lot is new. They provide carts. Security cameras are active. No problems.

    Response from Extra Space Storage (10/7/2020)

    Thanks for your feedback, Hector. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

    September 18, 2020

    Dewayne Deramus

    Posted On Google

    OVERALL RATING

    The service was fantastic and fast. The young ladies at the front desk were very friendly and knowledgeable. Will definitely come here again to store my goods and recommend them to others!

    Response from Extra Space Storage (9/18/2020)

    Thank you for the excellent rating, Dewayne! Don’t hesitate to reach out if you need anything!

    September 18, 2020

    Darrell Green

    Posted On Google

    OVERALL RATING

    Very accessible and friendly. Would recommend ??

    Response from Extra Space Storage (9/18/2020)

    Thank you for the kind remarks, Darrell! We're so happy to hear we have your recommendation!

    September 12, 2020

    James Coleman

    Posted On Google

    OVERALL RATING

    Excellent place for storage

    Response from Extra Space Storage (9/12/2020)

    Hi James, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!

    September 1, 2020

    Eric McKinley

    Posted On Google

    OVERALL RATING

    Maure and Yasmine were fantastic! They were friendly, courteous, and quick to answer all of my questions. As my family and I prepared for a relocation they helped make a time in transition less challenging. Sometimes peace of mind is knowing you have one less thing to worry about and the Extra Space team in VA Beach helped deliver that in spades. Thank you Maure and Yasmine! Your help in meeting our storage needs is greatly appreciated!! Eric M.

    Response from Extra Space Storage (9/2/2020)

    Hi Eric, thanks so much for your review! We are thrilled to hear your experience with Maure and Yasmine was fantastic and that they were friendly, courteous, and quick to answer all of your questions. We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out! Our team is happy to help!

    Frequently Asked Questions

    How much will a 5x10 storage unit hold in Salem, VA?

    How secure are storage units in Salem, VA?

    Where can I buy moving supplies in Salem, VA?

    What is the smallest storage unit I can rent in Salem, VA?

    How far in advance do I need to reserve a storage unit in Salem, VA?

    Size Disclaimer

    *Excludes administrative and insurance fees

    Directions

    Intersections/Landmarks

    Indian River Rd and Kempsville Rd?

    Directions from the North

    Drive south on Kempsville Rd. Turn right onto Indian River Rd. Our facility will be on your right.

    Directions from the South

    Drive north on Kempsville Rd. Turn left onto Indian River Rd. Our facility will be on your right.

    Directions from the East

    Drive west on Indian River Rd. Pass Kempsville Rd and continue west. Our facility will be on your right.

    Directions from the West

    Drive east on Indian River Rd. Pass Centerville Tpke and continue east. Our facility will be on your left.

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