Refine Search
Other Locations Near You
1425 Kempsville Rd
Virginia Beach, VA 23464
Distance: 0.36 miles
659 Woodlake Dr
Chesapeake, VA 23320
Distance: 3.3 miles
Virginia Beach self storage at 5478 Indian River Rd
Read 244 Reviews
Select a Size Below
There are no results for those selected filters. Please select different filter options or clear all filters to see available units.
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Regent University
Amenities and Services
A Wide Range of Storage Units & Storage Lockers
Climate-Controlled Storage
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Covered loading bay
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- Deliveries accepted
- On-site office
- ADA compliant
- Military discounts
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8462
Recent Customer Reviews About This Facility
September 25, 2021
Gema C.
Posted On Google
This morning I was so stressed out thinking I wasn't going to be able to find a storage unit, but thanks to Maure that changed, thank you Maure for such great customer service.
Response from Extra Space Storage (9/25/2021)
Hi Gema, thank you for your review. We're glad Maure found you a storage unit. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
September 11, 2021
Stu W.
Posted On Google
Excellent Service!
Response from Extra Space Storage (9/11/2021)
Thanks for the review, Stu! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 3, 2021
Jenita W.
Posted On Google
Eric is a true gentleman. He was informative and very courteous.
July 16, 2021
Pstro
Posted On Google
Easy to rent and reps very friendly and helpful.
July 11, 2021
K. W.
Posted On Google
My assisting agent was really helpful and professional. Only wish the price wasn’t so high. Supply & demand I guess. The units are clean, secure, and easy access.
July 6, 2021
Dennisha A.
Posted On Google
Kevin was great and very helpful.
Response from Extra Space Storage (7/6/2021)
Hello, Dennisha. Thank you for the review. We're so glad Kevin could meet your storage needs. Please stop by the office if you need anything!
July 2, 2021
DJ P.
Posted On Google
Very nice
July 2, 2021
Larry D.
Posted On Google
This was my 3rd time with Extra Space Storage. Everything was WONDERFUL and GREAT. All the staff is so friendly and nice and very helpful. Thanks for everything.
June 28, 2021
J D.
Posted On Google
Eric was very helpful getting me set up with a unit. He was very friendly, professional, and informative.
June 26, 2021
Tom M.
Posted On Google
Clean well lit units
Response from Extra Space Storage (6/26/2021)
Thank you, Tom! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Feel free to reach out at any time at 888-storage.
June 26, 2021
TheKenzoid E.
Posted On Google
Good experience .
Response from Extra Space Storage (6/26/2021)
Hello, Thekenzoid. Thank you for the review. We're so glad we could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!
June 7, 2021
Ginger E.
Posted On Google
Friendly helpful and courteous; even though I ended up renting a unit from a different site
May 28, 2021
J i.
Posted On Google
Clean, roomy and efficient.
Response from Extra Space Storage (5/28/2021)
Thanks, J. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!
May 24, 2021
sigha
Posted On Google
Tried the rental process out online it was really simple, informative, and quick. Unfortunately my card wasn’t activated yet so it would go through with the process so I lost hope thinking I’d have to drive up there, but to my surprise someone working the phone at the location called me and offered to help me finish it and actually prompted me if my card was activated or note and it helped me with that too and we were able to finish the renting process over phone and sign the contracts online. 4 stars because I haven’t been to the location yet nor have I been there long enough to rate the actual building but it’s a 5 star so far for convenience, speedy rental, informative website, lovely staff.
Response from Extra Space Storage (5/30/2021)
Sigha, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do to improve your experience once you have moved in, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
May 21, 2021
VB G.
Posted On Google
I was comparing two storage facilities. One gave me all pricing up front but Extra Space on Indian River showed me the unit and I asked for pricing while at the open unit and I agreed to rent. I opened a new lock for my unit and Maure told me to go ahead and put it on my unit. Not until I got back into the rental office and was ready to pay did she inform me of additional fees that came with the rental cost she quoted me. When I asked the cost of the unit she should have also informed me of the fees not just the rental cost. The facility is clean and safe and the staff is friendly. On week days and weekends there was limited parking to load and unload and limited cart availability to move things in and out of the unit. If I need storage again I will rent elsewhere.
Response from Extra Space Storage (5/27/2021)
We value your feedback, Vb. We understand that additional fees can be frustrating. For additional details on insurance fees and policies please visit our website FAQ section, stop by the office, or give us a call. Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly. We offer push carts that may be used free of charge on a first come, first serve basis. If you need a push cart to transport your belongings again, please let our facility manager know by reaching us at (757) 961-4495, and they will be happy to assist you.
May 4, 2021
Christopher M.
Posted On Google
I transitioned from New York City to Virginia Beach. Maure was very professional and made the transition smooth and simple. I would highly recommend!
Response from Extra Space Storage (5/7/2021)
We appreciate the review, Christopher Mcdonald! We're so thrilled you have had a positive experience with Maure! If there is anything we can do for you, please let us know at 888-storage.
May 2, 2021
Josh H.
Posted On Google
Raised my rates after I'd been there 4 months without any notice at all, I just found out because I saw it in my checking statement. Both numbers for customer service bring you to a place where all you can do is hear your balance. You cannot talk to anybody on any menu or get anything done except make a payment. The customer service is not terrible, it is non-existent
Response from Extra Space Storage (9/9/2019)
Josh, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at(757) 961-4495.
April 27, 2021
Joshua G.
Posted On Google
They are always so friendly and helpful ms. Williams is the friendliest person I’ve ever met! Go to them for all your storage or moving needs!!
Response from Extra Space Storage (4/28/2021)
Hi Joshua, thank you for your review. We're glad our team was friendly and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 22, 2021
Siren K.
Posted On Google
This place is awesome! I can really keep all my stuff there for as long as I want!
Response from Extra Space Storage (4/22/2021)
Thanks for the review, Siren! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 25, 2021
Anida D.
Posted On Google
Maure was knowledgeable and professional. She was kind enough to check both the Kempsville and Indian River location to find a unit that would accommodate my needs. She even walked me through making the reservation. This quality of service is rare nowadays. Thanks so much Maure!
Response from Extra Space Storage (4/1/2021)
Hi Anida, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Maure! Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently Asked Questions
How much will a 5x10 storage unit hold in Salem, VA?
How secure are storage units in Salem, VA?
Where can I buy moving supplies in Salem, VA?
What is the smallest storage unit I can rent in Salem, VA?
How far in advance do I need to reserve a storage unit in Salem, VA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Indian River Rd and Kempsville Rd?
Directions from the North
Drive south on Kempsville Rd. Turn right onto Indian River Rd. Our facility will be on your right.
Directions from the South
Drive north on Kempsville Rd. Turn left onto Indian River Rd. Our facility will be on your right.
Directions from the East
Drive west on Indian River Rd. Pass Kempsville Rd and continue west. Our facility will be on your right.
Directions from the West
Drive east on Indian River Rd. Pass Centerville Tpke and continue east. Our facility will be on your left.