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Extra Space Storage facility on 5478 Indian River Rd - Virginia Beach, VA
(313 REVIEWS)

Virginia Beach self storage at 5478 Indian River Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8462

Directions

Intersections/Landmarks

Indian River Rd and Kempsville Rd?

Directions from the North

Drive south on Kempsville Rd. Turn right onto Indian River Rd. Our facility will be on your right.

Directions from the South

Drive north on Kempsville Rd. Turn left onto Indian River Rd. Our facility will be on your right.

Directions from the East

Drive west on Indian River Rd. Pass Kempsville Rd and continue west. Our facility will be on your right.

Directions from the West

Drive east on Indian River Rd. Pass Centerville Tpke and continue east. Our facility will be on your left.

Frequently Asked Questions

How much will a 5x10 storage unit hold in Salem, VA?

How secure are storage units in Salem, VA?

Where can I buy moving supplies in Salem, VA?

What is the smallest storage unit I can rent in Salem, VA?

How far in advance do I need to reserve a storage unit in Salem, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 17, 2022

Timothy B.

Posted On Google

OVERALL RATING

SERIOUSLY....... The staff at this place have been the most awesome and understanding individuals for me and my family during these hard times...... Ms Williams, especially, has bent over and been unmeasured in her helpfulness in these trying times.... Thank you all....

Response from Extra Space Storage (6/17/2022)

Thank you, Timothy, for the great rating! It's wonderful to hear you had a positive experience with us and that Williams has been understanding and awesome to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (757) 961-4495 if anything comes up!

June 17, 2022

Ray E.

Posted On Google

OVERALL RATING

The people at Extra Space on very nice and very helpful every time I've been there good place to store thank you so much

Response from Extra Space Storage (6/18/2022)

Thank you for the kind review, Ray. We're glad our team was nice and able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.

June 12, 2022

Christine C.

Posted On Google

OVERALL RATING

The staff is friendly, professional, and helpful. Both moving in and moving out were easy. The building is clean. Parking is convenient.

Response from Extra Space Storage (6/12/2022)

Thanks Christine! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 28, 2022

mek

Posted On Google

OVERALL RATING

Kaitlyn is amazing and has such an awesome personality! She deserves a promotion and raise ASAP. ?? Seriously, so many people in the customer service industry don't seem to belong there but she helped me with my issue and brightened my day.

Response from Extra Space Storage (5/29/2022)

Thank you for the kind words, Mek. We're glad Kaitlyn has such an awesome personality, helped you with your issue, and brightened your day. Stop by our office if you need assistance or have any questions.

May 23, 2022

Brandon B.

Posted On Google

OVERALL RATING

Staff was very pleasant and helpful. I would recommend ExtraSpace Storage!

Response from Extra Space Storage (5/24/2022)

Thank you for the kind remarks, Brandon! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 14, 2022

Arlene F.

Posted On Google

OVERALL RATING

Maure Williams is awesome! She always takes time to help her customers. She takes customer service to the next level and beyond

Response from Extra Space Storage (5/14/2022)

Thanks for the positive review, Arlene! We are glad you had a great experience with Maure. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 5, 2022

Brian S.

Posted On Google

OVERALL RATING

The staff is extremely nice, helpful, and informative. I highly recommend this location for your storage needs.

Response from Extra Space Storage (5/6/2022)

Hi Brian, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful, and informative staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

May 3, 2022

Natasha H.

Posted On Google

OVERALL RATING

Jenn was great,provided excellent service.

Response from Extra Space Storage (5/4/2022)

Thanks for the awesome review, Natasha! We work hard to meet the expectations of our customers, and we're happy to hear Jenn hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.

April 29, 2022

Audrey N.

Posted On Google

OVERALL RATING

Very helpful and friendly.

Response from Extra Space Storage (4/30/2022)

Thank you for the kind review, Audrey. We're glad our team was friendly and able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.

April 25, 2022

Jeremiah C.

Posted On Google

OVERALL RATING

Maure Williams is very helpful and nice . She’s professional and looks to serve the customer’s needs. I felt welcomed and my storage process went smoothly.

Response from Extra Space Storage (4/25/2022)

Hi Jeremiah, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, nice staff, so we are thrilled to hear that you had such a positive experience renting with Maure! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

April 19, 2022

Nathanya N.

Posted On Google

OVERALL RATING

Hello this facility is clean and nice and the manage maure was so awesome and nice and had a nice smile.

Response from Extra Space Storage (4/19/2022)

Hi Nathanya, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're always here to help at 888-storage!

April 12, 2022

David H.

Posted On Google

OVERALL RATING

I've been working with this storage facility for at least 4 years and it has been a great experience. Maure, the manager here has always been kind and helpful in many ways. If you're looking for a climate controlled storage. Look no further! Modern facility with great customer service.

Response from Extra Space Storage (4/12/2022)

Thank you, David, For the great rating! It's wonderful to hear you had a positive experience with us and that Maure has been kind and helpful. Your loyalty is greatly appreciated. We want you to know that we are here to assist you with any further storage needs! Give us a call at (757) 961-4495 if anything comes up!

April 12, 2022

Logan S.

Posted On Google

OVERALL RATING

Walked in wondering about a unit and ended up buying on the spot. Great prices and wonderful service from Marie!

Response from Extra Space Storage (4/12/2022)

Thanks for the awesome review, Logan! We know our customers value fairly priced facilities and wonderful service so we do our best to provide that! We are glad Marie hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.

April 6, 2022

forman s.

Posted On Google

OVERALL RATING

Jenn was very helpful and welcoming!

Response from Extra Space Storage (4/6/2022)

Thank you for the kind review, Forman. We're glad Jenn was welcoming and able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.

March 30, 2022

Gary L.

Posted On Google

OVERALL RATING

Good experience. Staff is very helpful particularly Jen.

Response from Extra Space Storage (3/30/2022)

Thank you for the great rating, Gary. We're glad Jen was able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.

March 18, 2022

Aaron P.

Posted On Google

OVERALL RATING

Customer service takes a special kind of skill. Ms. Jenn has it!! She was very professional in help us resolve our issues and gave some great advise on securing our storage. Most importantly having a great attitude and appreciation for people made everything go smooth. Thank you so much Jenn for all that you do. Have an awesome day!!

Response from Extra Space Storage (3/18/2022)

Hi Aaron, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Jenn! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 18, 2022

Kim D.

Posted On Google

OVERALL RATING

Amazing customer service! Very helpful and super friendly!

Response from Extra Space Storage (3/18/2022)

Hello, Kim. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (757) 961-4495.

March 13, 2022

Jamee M.

Posted On Google

OVERALL RATING

This was a great deal and very convenient when I first got the unit. However the prices doubled on me in under a year of having the unit. Closing out the unit was very easy as was dealing with any of the people on the site.

Response from Extra Space Storage (3/15/2022)

We're sorry to hear this, Jamee. We understand the importance of offering a top-notch storage solution at an affordable price, and will use your feedback to assess our pricing in the future. Thanks for sharing your experience with us. If there is anything we can do for you, please let us know at 888-storage.

March 4, 2022

Lunatic L.

Posted On Google

OVERALL RATING

Ms. Maure was very helpful after an online reservation.

Response from Extra Space Storage (3/4/2022)

Thank you for the kind review, Lunatic. We're glad Maure was able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.

March 4, 2022

Albert S.

Posted On Google

OVERALL RATING

Marie was very helpful and took care of all my needs.

Response from Extra Space Storage (3/4/2022)

Thank you for the kind review, Albert. We're glad Marie was able to help take care of your storage needs! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.