Virginia Beach self storage at 1425 Kempsville Rd

Chris Murray was extremely helpful and very easy to work with. For my first time using storage units, he made this process very easy and made me feel comfortable with my decision. 10 out of 10

The manager working was really polite and easy going. Made the experience easy and simple. The building is really clean and good security on the building. I will say i didn't like that i was quoted a price 3/4 times and when walking in, not only did i get a smaller unit, i paid more for it. Then they say insurance is offered, but it's really forced! And a $20 lock i could have gotten for $4 else where but didn't know i needed to bring my own. Which wasn't discussed prior to getting there. You shouldn't have to take care of insurance if you are leaving your stuff in their care anyways for them to storage protect and take care of. Insurance in general is a huge scam. But that is just my opinion on that. Overall good experience easy loading in and out. Provide things to transport to upper stairs and such.

Kevin was informative, friendly and professional. The facility was also very clean. I would definitely refer this specific location to peers! Thank you

The staff was incredible and highly recommended

Chris was extremely knowledgeable and helpful with decision making! Thanks again????

Chris was very helpful and very prompt. Prices are fair compared to the amount of space available. They also have the ability to prorate for unused portions of the month should you notify them in advance

Process was made super easy for us and the employees are very helpful. The unit was very clean and ready for us to start moving into immediately.

Chris Murray was incredibly helpful and worked with me to make sure I had the best experience possible. Saved me a ton of time!

Wonderful storage, very clean and the staff is very helpful.

This is a great storage unit location! I was very pleased with how clean it was! Chris, the store manager, was an excellent help in selecting the right size fir the best price & helped me understand everything I needed to know and didn’t think to ask. I highly recommend them!

Employee was friendly and knowledgeable and helped me determine what would best fit my needs. Unit is as expected but occasionally the door is somewhat difficult to open

The online rental process was clear, quick, and easy. I was given the information I needed to utilize my unit immediately and I was impressed with not only the security measures in place but also the cleanliness of the facility. My unit was easy to find and there were numerous flat carts available for me to use to transport my items to my unit. Chris phoned me as well to welcome me to the facility and was helpful and friendly. I will be recommending this company to anyone who needs some “Extra Space.”

Amazing customer service, very friendly, helped get the best deal for my money. Place is clean, easy to get into and one of the few places that gives access until 10pm. Will do business with again, I am referring them to friends and family. Thank you!

Very helpful and great employees!!! Perfect for what I needed!!

Chris was great! Very pleasant and proficient. A true professional.

chris was very helpful & super nice 10/10 would reccomend to friends & family!

Just rented yesterday and i was very pleased with the customer service very nice. I would recommend 10/10

Very nice customer service. The storage unit is very spacious.

The people here are so friendly and efficient. I've never had an issue with them. The buildings with the units themselves are all easy to navigate.

Super friendly, very clean and Chris was very informative and extremely helpful!