Virginia Beach self storage at 1425 Kempsville Rd
- Current Customer: (757) 570-9151
- New Customer:
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Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1574
Directions
Intersections/Landmarks
Kempsville Rd and Indian River Rd
Directions from the North
Drive south on Kempsville Rd. Pass Providence Rd and continue south. Our facility will be on your right after Indian River Rd.
Directions from the South
Drive north on Kempsville Rd. Pass Albright Dr and continue north. Our facility will be on your left before Indian River Rd.
Directions from the East
Drive west on Indian River Rd. Turn left onto Kempsville Rd. Our facility will be on your right.
Directions from the West
Drive east on Indian River Rd. Turn right onto Kempsville Rd. Our facility will be on your right.
Frequently Asked Questions
Do I need climate controlled storage in Salem, VA?
How much space do I need for RV storage in Salem, VA?
Can you store a car in self storage in Salem, VA?
What size storage unit do I need for my car in Salem, VA?
Do I have to sign a lease to get a storage unit in Salem, VA?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
June 27, 2022
Danielle C.
Posted On Google
Love everything. Second time using them within this year. Good customer service and very helpful
Response from Extra Space Storage (3/4/2022)
Thank you for the kind words, Danielle. We're glad Gale was able to help! Our team is here to serve you, so give us a call at (757) 467-6705 if you need any future assistance.
June 18, 2022
Jacqui M.
Posted On Google
Bobby explained everything about the rental agreement and answered all our questions about insurance.
Response from Extra Space Storage (6/19/2022)
Hello, Jacqui. Thank you for the review. We're so glad Bobby could meet your storage needs. Please stop by the office if you need anything!
June 14, 2022
Sylvannah M.
Posted On Google
The staff is extremely accommodating! The units are always clean and easily accessible!
Response from Extra Space Storage (6/14/2022)
Thank you for the review, Sylvannah! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 13, 2022
Mike M.
Posted On Google
GALE WAS SIMPLY AMAZING! INCREDIBLE CUSTOMER SERVICE! WE ENJOYED RENTING FROM HER, SHE WAS PROFESIONAL AND KNOWLEDGEABLE, FRIENDLY SERVICE WITH A SMILE
Response from Extra Space Storage (6/14/2022)
Hi Mike, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gale! Please stop by the office or reach out to us at 888-storage if you have any questions!
June 13, 2022
Jonathan D.
Posted On Google
Awesome experience. Loved being able to pay up front and Bobby was great to work with, highly recommend!
Response from Extra Space Storage (6/13/2022)
Thanks for the awesome review, Jonathan! We work hard to meet the expectations of our customers, and we're happy to hear Bobby hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 467-6705 if you need anything.
June 13, 2022
Linda S.
Posted On Google
Bobby the mgr on duty was very informative n gave excellent advise on what size unit we should get. 5 star service.
Response from Extra Space Storage (6/11/2022)
Thanks, Linda! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Bobby was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?
June 9, 2022
Kayla J.
Posted On Google
Friendly helpful staff! Extremely clean facilities!
Response from Extra Space Storage (6/9/2022)
Hi Kayla, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please stop by the office or give us a call at 888-STORAGE.
June 1, 2022
Cory S.
Posted On Google
I worked with Gale today. She went above and beyond. She took time to show me different rates, explained all the prices and caveats, she even took me to a unit to show me the space. She then took the time to look at another location and compare rates with that facility. She never seemed rushed, she never made me feel like my questions were dumb. She answered them in different ways until I finally understood. Working in customer service for 13 years I have seen it all and Gale is exceptional to the point where I referred her to the company I work for because we need great people like her!! We need more kind, friendly, bubbly, happy people like her!!
Response from Extra Space Storage (6/2/2022)
Hi Cory. Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gale! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
May 28, 2022
Krystal H.
Posted On Google
GAIL was amazing. She made the process very smooth. She was able to answer all my questions and communicated everything in a professional manner. Her customer service skills are beyond any expectations and If given an opportunity I would give her 1,000 stars. Aside from her professional, customer service mannerisms seeing the amount of multi-tasking she had to do with multiple customers blew me away. She did it all with a smile on her face and with grace. I CAN TRULY SAY SHE UPHOLDS EXTRA SPACE STORAGE POLICY AND GUIDELINES UP AND BEYOND THEIR EXPECTATIONS. She truly exceeded my expectations as a customer. Thank you Gail and all you do. With warm regards Krystal Hess
Response from Extra Space Storage (5/29/2022)
Thank you for the kind words, Krystal. We're glad Gail made the process very smooth, was able to answer all your questions, and communicated everything in a professional manner. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.
May 24, 2022
Allison H.
Posted On Google
The staff is very friendly, the facility is clean, and the units are easily accessible. I am very happy storing my things at Extra Space Storage.
Response from Extra Space Storage (5/24/2022)
Hi Allison, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.
May 19, 2022
Jeanette P.
Posted On Google
Bobby was professional and very polite. More than helpful with obtaining my unit and clear with how the lease works here. Highly recommend this place!
Response from Extra Space Storage (5/19/2022)
Hello, Jeanette. Thank you for the 5-star review! We're so happy Bobby could help. Call us at 888-storage if you have any questions or need assistance with your rental.
May 17, 2022
Jose H.
Posted On Google
Bobby did an awesome JOB!!! Please give a raise!!
Response from Extra Space Storage (5/17/2022)
Thanks for the positive review, Jose! We are glad you had a great experience with Bobby. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 17, 2022
raphael s.
Posted On Google
I had lost The keys to my storage facility and they were kind enough to cut the lock for me in a timely fashion I appreciate their customer service
Response from Extra Space Storage (5/17/2022)
Hi Raphael!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 467-6705 or stop by the facility!
May 4, 2022
Clarissa D.
Posted On Google
All of my questions were answered over the phone and I was able to secure a storage unit within a few minutes. Great customer service!
Response from Extra Space Storage (5/5/2022)
Thank you for the kind words, Clarissa! We're committed to providing excellent customer service. We are always available at 888-storage to help!
April 30, 2022
Superlawkid (.
Posted On Google
Very clean atmosphere also selling a wide variety of boxes. The staff were respectful and was willing to solve an issue of a lost passcode. We were able to get what we needed done without delay!
Response from Extra Space Storage (5/4/2022)
Hi Superlawkid, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 29, 2022
Kiwi
Posted On Google
Super friendly service and easy to understand instructions
Response from Extra Space Storage (5/3/2022)
Hi, Kiwi ! Thanks for the positive review, it means a lot to our team. Please call (757) 467-6705 if you have any questions about your rental.
April 16, 2022
Christopher L.
Posted On Google
Gail was extremely helpful and sweet! A great deal and service!!
Response from Extra Space Storage (4/16/2022)
Thank you for the kind words, Christopher. We're glad Gail was able to help! Our team is here to serve you, so give us a call at (757) 467-6705 if you need any future assistance.
April 9, 2022
Bob E.
Posted On Google
This place is great. The staff was very helpful and courteous. Bobby West was very professional and helpful to us. Thanks Bobby
Response from Extra Space Storage (4/9/2022)
Hi Bob, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Bobby! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 8, 2022
Rachael B.
Posted On Google
We won a bid to clear out a storage unit and the process was very fast and easy, Bobby helped us and he was very helpful. Facility is very clean and the air conditioned areas kept very cold. They have a lot of carts for you to use for free and is conveniently located by the Virginia Beach Dump if you need to dispose of trash and furniture .
Response from Extra Space Storage (4/9/2022)
Thanks for the great review, Rachael! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Bobby reflects that! Please call us at (757) 467-6705 if you have any questions!
March 26, 2022
Rebecca H.
Posted On Google
Clean, secure building that is easy to access
Response from Extra Space Storage (3/27/2022)
Thanks for the positive review, Rebecca! We work hard to keep our facilities safe and clean for our customers. If you need anything in the future, feel free to stop by or call us at 888-storage!