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Frequently Asked Questions

How to Open a Storage Locker?

Storage lockers are designed with swing-style doors that open outward, making them easy to access even in compact spaces. Once your lock is removed, opening the locker is a quick process that just takes a few simple steps:

  • Step 1: Unlock the locker unit by using your key or combination lock. Remove the lock from the latch or disengage the lock if it is a built-in cylinder lock.

  • Step 2: Locate the handle on the locker door and pull it toward you.

  • Step 3:Secure the door in the open position before moving items in or out of your locker.

  • Step 4: Close the door carefully when finished, making sure it latches properly so you can relock your storage locker.

What If You Can’t Open Your Storage Locker?

If you’re having trouble opening your individual locker, don’t worry. Lost keys, forgotten combinations, or a damaged lock can happen. Contact your facility manager, who can verify your identity and assist with lock replacement or other solutions so you can safely access your belongings.

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