Davie Self Storage at 3401 S State Road 7

Ryan was very informative and helpful!

Most of the reviews here come from the sign up process. They are quick to prompt for review via email etc when you sign up so generally its just feedback off of that process which is excellent. Bait and switch pricing practices. Your rent will increase after two months. And then will increase some more. The sign up process is great but otherwise you have better places that are more worth it in regards to service and possibly dealing with adversity. This place gets broken into a-lot. They don’t take accountability for it ever (as you see by review responses the cameras dont get anything) They also are pretty bad at dealing with late payments etc. Some property improvements have been made over the time ive been here. Also, no place to toss trash so people just leave their stuff in the hallways, ive fallen over items in hallways in the dark a couple times. Overall a decent value. I would use them, but not for anything that is insanely value-able. Most tenants are here long term have some sort of business.

The manager Carlos is the only person to come through and help me after a couple of years, I been trying to get my 24 hour access code because I'm the owner of a pressure washing company and no one would ever give it to me he finally came through I had to lose a lot of business accounts without that code thanks to him I'm allowed to get my company backup and running and restore my accounts. I highly recommend asking for Carlos for any help at this location

Most of the reviews here come from the sign up process. They are quick to prompt for review via email etc when you sign up so generally its just feedback off of that process which is excellent. Bait and switch pricing practices. Your rent will increase after two months. And then will increase some more. The sign up process is great but otherwise you have better places that are more worth it in regards to service and possibly dealing with adversity. This place gets broken into a-lot. They don’t take accountability for it ever (as you see by review responses). They also are pretty bad at dealing with late payments etc. Managers become sour and rude and make it difficult. Most non management staff here are pretty pleasant though. Some property improvements have been made over the time ive been here. Also, no place to toss trash so people just leave their stuff in the hallways, ive fallen over items in hallways in the dark a couple times.

They are very professional and explain everything clearly. The price is the best prices you can find. The area has a lot of room to drive it doesn't have narrow spaces. Overall good

Excellent service! Ryan accommodated me today with class and fast service. I highly recommend this location as it is easy to get to and the staff really care about you as a person. Thanks so much Ryan, you are the best!!!! Prices are great. L Barr

Staff very efficient and made it super easy to rent my unit, the place it’s clean and well lit . Got cat Lu what I was looking for and can’t find better price but here ?? Mrs

Super easy and fast online rental process. I selected the unit I wanted and made my payment online. Within the hour I drove to the unit and moved in my things. Akira at the front desk was super friendly, professional and answered all my questions. The facility is very secure and clean, and I would highly recommend this location.

Been storing seasonal supplies for 2 years, never any issues. Place is always clean and staff are friendly.

I found this place while looking for directions. Akira and Ryan were so kind and helpful. Customer service like that, especially for someone who isn’t a customer, isn’t common these days. If I have storage needs, I know exactly where I’ll be taking my business.

We have had storage at this facility for many years, and have only had good experiences. I had an issue with a billing issue on our end and Akira in the office was super helpful and efficient. Overall great place!

I had the pleasure of working with a young lady by the name of Akera! Boy let me tell you if I could’ve packed my whole house I would’ve! Her attitude was amazing! She listened to what my concerns were and got me the exact size unit I needed! She’s amazing thank you!

This is the place if you’re looking to rent a storage, the staff is very professional and courteous always willing to help and provide excellent customer service. I want to extend my gratitude to Akira she is wonderful and kind always willing to help and meet your needs. Please don’t hesitate to call this place you will receive the service you deserved. Thank you! For providing excellent customer satisfaction during the difficult times of moving. Liusmyre.

*Increasing to 3 star because: A. the National Help Line was so polite and action was taken immediately B. The gentleman who made this "mistake" was flustered but polite during our interaction, leading me to believe it may have been a genuine accident C. My parents rented here since 2004 and never had an issue However, the massive personal inconvenience this caused, I couldn't quite bring myself to make it 4 stars.* I went to clear my unit and had to buy a lock because I'd lost the key to the previous lock and needed it cut off. Ryan charged my card for another months rent *without* my permission or even telling me. I found out later that evening when I saw the email "thanking" me for a payment I did Not authorize. The national line said they couldn't help and I was told by two people it was an easy "mistake" to make. Please make it not a mistake that can be made at all. There is no excuse to expect to pay $17 and end up charged $187ish. I had to wait until Monday to call the local location and request a refund, which I did, but when I called the national line again later that day, they said a refund was not showing. Know what would have helped me move my 800lb, 1889 upright piano? $175 to cover my rentals and a helper. Update: I called this morning and they in fact did not issue a refund despite having told me on the phone they did. So to sum up, they made an unauthorized charge and then lied to me.

They people at my storage location are always so friendly and helpful. I always enjoy speaking with them.

Carlos was and is awesome ??. He definitely helped with everything I needed and customer service was excellent. Thank you Carlos!!! ??

Carlos is super helpful and courteous. Thank you for always being super attentive.

Amazing facility to store your stuff super clean and the manager is amazing

Great customer service

I had a great experience with Arika at Extra Space Storage! She was very friendly and got me exactly what I needed. Thank you!