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Frequently Asked Questions

Extra Space Storage Company Information

Learn more about Extra Space Storage as a company, from our history and corporate structure to our approach to sustainability. The sections below answer common questions about who we are, how we operate, and how we continue to lead and grow within the self storage industry.

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Company Overview

Learn about key milestones, growth highlights, and the story behind how Extra Space Storage became one of the nation's leading self storage providers.

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Corporate Structure

Get details on Extra Space Storage's ownership, executive team, board of directors, and corporate organization.

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Corporate Responsibility

Explore how Extra Space Storage supports communities, advances sustainability, and promotes responsible business practices.

Company Overview

When was Extra Space Storage founded?

Extra Space Storage was founded in 1977 by Kenneth M. Wooley, who opened the first facility in Billings, MT under "Secure-it Mini Storage." The company, now headquartered near Salt Lake City in Cottonwood Heights, UT, operates over 4,000 storage facilities nationwide.

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Has Extra Space Storage made any recent acquisitions, mergers, or partnerships?

Extra Space Storage acquired Storage Express in September 2022 and Life Storage in July 2023, adding about 1,500 locations. These acquisitions strengthened the company's industry leadership and expanded its network of high-quality storage facilities.

Learn more about Extra Space Storage acquisitions

How can I contact Extra Space Storage Investor Relations?

Contact Extra Space Storage's investor relations team by emailing InvestorRelations@extraspace.com. Additional resources including annual reports, sustainability information, and investor relations materials are available on the company's investor relations page and information request form.

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What stock exchange is Extra Space Storage listed on?

Extra Space Storage is traded on the New York Stock Exchange (NYSE) under the ticker symbol EXR. For more detailed stock information, visit the EXR Stock Info page.

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What is Extra Space Storage's corporate number?

Extra Space Storage's corporate office can be reached at (801) 365-4600, which connects to their support center for assistance.

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How many Extra Space Storage locations are there?

As of 2024, Extra Space Storage operates over 4,000 facilities across 42 states and Washington, D.C., making it the largest self storage company in the U.S. The company has ownership interest in 2,436 facilities and manages 1,575 stores for independent owners through its third-party management platform.

Learn more about how many facilities Extra Space Storage owns and operates

How many customers does Extra Space Storage serve each year?

In 2024, Extra Space Storage served over 2.4 million customers and facilitated 1.7 million new storage rentals, making it one of the most trusted self storage providers in the U.S. The company maintains high customer ratings and thousands of positive reviews nationwide.

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What is Extra Space Storage's net worth?

Extra Space Storage's net worth, represented by its market capitalization, was approximately $27.6 billion as of Q3 2025. Market cap is calculated by multiplying the current share price by outstanding shares, and it fluctuates with stock price changes.

Learn more about how much Extra Space Storage is valued at

Is Extra Space Storage a franchise?

No, Extra Space Storage is not a franchise, but a publicly traded REIT that owns and operates its facilities. The company offers Management Plus, a third-party management program where property owners retain ownership while partnering with Extra Space Storage for professional management under its brand.

Learn more about Extra Space Storage third party management model

Has Extra Space Storage ever rebranded?

Extra Space Storage has never fully rebranded, but it has evolved its signature green from dark forest green in 1977 to bright wasabi green in 2013. This change reflects the company's modern facilities and mission to help customers through transitions.

Learn more about Extra Space Storage's logo and brand history

When did Extra Space Storage enter major metros?

Extra Space Storage entered its first major metro market in 1980 with facilities in Los Angeles. The company expanded into key metros like New York, Atlanta, Miami, and Dallas primarily through the 2005 Storage USA acquisition, which significantly grew its national footprint.

Learn more about Extra Space Storage's growth into new markets

Is the self storage industry growing?

Yes, the self storage industry continues to grow, generating $23,357.6 million in revenue in 2024 and projected to exceed $30 million by 2030. The industry will keep expanding as residential and business storage needs increase—visit the Investor Relations page for Extra Space Storage's latest growth updates.

Learn more about the growth and future of the self storage industry

What are the biggest growth milestones in Extra Space Storage's history?

Extra Space Storage's major milestones include going public on the NYSE, acquiring Storage USA, Storage Express, and Life Storage to become the industry's largest operator, launching third-party management services, and growing to over 4,000 properties nationwide.

Learn more about Extra Space Storage's history of growth

How can I submit a media inquiry to Extra Space Storage?

Members of the media can visit the Extra Space Storage Media Page for press releases, company news, and brand assets. The page provides all necessary information and materials to support media inquiries.

Learn more about requesting press and other media materials

What inspired the founding of Extra Space Storage?

Ken Woolley founded Extra Space Storage after noticing limited storage availability on the East Coast in 1977. The company operates on three pillars: employee investment, business fairness, and technological sophistication for tailored pricing strategies.

Learn more about the beginnings of Extra Space Storage

How has Extra Space Storage shaped trends in the self storage industry?

Extra Space Storage leads industry trends through automation technology, enhanced security features, premier third-party management services, and solar installations at 800+ facilities. The company sets standards for customer experience, operational innovation, and sustainability as the nation's largest self storage operator.

Learn more about Extra Space Storage presence and influence on the self storage industry

Corporate Structure

Who is Extra Space Storage's owner?

Extra Space Storage is a publicly traded real estate investment trust (REIT) owned by its shareholders, not a single individual. The company is managed by its board of directors and executive leadership team who operate on behalf of the stock investors.

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Who makes up the executive management team at Extra Space Storage?

Extra Space Storage's executive team includes CEO Joseph Margolis, CFO Jeff Norman, CLO Gwyn McNeal, CDO Samrat Sondhi, COO Matthew Herrington, CIO Zachary Dickens, and CSPO Noah Springer.

Learn more about the members of Extra Space Storage's executive leadership

How many employees does Extra Space Storage have?

As of 2024, Extra Space Storage has more than 8,000 employees across its 4,000+ facilities and the corporate office, operating in over 42 states and Washington, D.C.

Learn more about Extra Space storage employees and career opportunities

Who currently serves on the Extra Space Storage board of directors?

Extra Space Storage's Board includes Chairman and founder Kenneth Wooley, CEO Joseph Margolis, and directors Mark Barberio, Joseph Bonner, Gary Crittenden, Susan Harnett, Spencer Kirk, Diane Olmstead, Julia Vander Ploeg, and Joseph V. Saffire.

Learn more about the members of Extra Space Storage's Board of Directors

Corporate Responsibility

How does Extra Space Storage contribute to the communities it serves?

Extra Space Storage contributes through corporate volunteerism, charitable giving, and scholarship programs. The company supports charities like TreeUtah and Utah Food Bank while providing employees with paid volunteer time off, donation matching, and educational scholarships.

Learn more about Extra Space Storage's community involvement

What is Extra Space Storage doing to promote environmental, social, and governance (ESG) initiatives?

Extra Space Storage advances ESG through solar installations on 42% of properties, six years of reduced emissions, gender and race pay equity, paid volunteer time off, and 90% board independence. The company maintains 94.4% customer satisfaction and awards annual scholarships.

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What sustainability initiatives does Extra Space Storage support?

Extra Space Storage has solar installations at over 800 facilities and participates in community solar programs, generating 6.5 megawatts of renewable energy. The company’s sustainability initiatives focus on energy efficiency, water conservation, and waste reduction to reduce environmental impact.

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Does Extra Space Storage have programs that promote inclusion and company values?

Extra Space Storage fosters an inclusive culture built on core values of Integrity, Excellence, Passion, Teamwork, and Innovation. The company creates an environment where team members feel respected, supported, and empowered to help achieve the vision of helping people to a better tomorrow.

Learn more about Extra Space Storage commitment to inclusion

What employee benefits does Extra Space Storage offer?

Extra Space Storage provides comprehensive benefits including medical, dental, and vision coverage, 401(k) matching, paid time off, disability insurance, performance incentives, and scholarship opportunities for employees and their families.

Learn more about Extra Space Storage employee benefits