Thinking of Hiring Local Movers? Consider These Pros & Cons

Moving can be a stressful process with many logistics to consider, so hiring professional movers is often a smart decision. But is using a local moving company instead of a nationwide chain right for you? Check out this guide on the pros and cons of hiring local movers.

Advantages of Hiring Local Movers

While there’s a reason for the success of large chains or franchises, local moving companies have several advantages of their own. In addition to supporting local businesses in your area, here are a few benefits of hiring local movers.

More Flexible Scheduling

Compared to nationwide moving companies, local movers may have a lower business volume and therefore can be more accommodating of their customers’ schedules. This means it may be easier to hire movers at the last minute or reschedule if needed—which isn’t typically possible with national chains that are booked well in advance. Local companies also tend to have prompter response times, as many national chains handle their scheduling through large call centers prone to long waits.

They Know the Area

If you’re considering a local move within your city or to somewhere relatively close to your current home, another advantage of hiring local movers is that they’ll be well-acquainted with the area. They’ll also know the fastest and safest routes for large vehicles, current parking rules or construction zones, and be better prepared for any unique challenges your geographic area may present, saving you time and money on your short-distance move. This local knowledge can be especially valuable depending on the season, as movers are familiar with regional weather patterns and seasonal challenges.

More Cost-Effective Than National Chains

One of the biggest benefits of hiring local movers is simpler pricing, with many companies bundling services into a single fee instead of charging multiple separate expenses like national chains often do. For instance, national chains often charge by weight and distance rather than a flat hourly rate, like most local movers. Similarly, local movers may have lower overhead costs—usually due to having smaller teams and fewer advertising-related costs.

🚚 Use our free moving cost calculator to estimate how much it will cost to move locally or long-distance.

Personalized Customer Service

As with many types of business, national moving companies don’t always offer the same level of customer service as local moving professionals. While a single negative experience may have very little impact on a large national company, it can significantly affect a local moving service. Because reputable local movers often rely on word-of-mouth referrals, they tend to prioritize personalized, attentive service. This added level of care can help reduce moving stress and make the experience easier to manage.

Disadvantages of Hiring Local Movers

Although there are many advantages to using a local moving company, it may not be the right choice for everyone or every move. Consider these drawbacks before making your decision.

Moving Insurance Coverage is Lower

Larger brands typically have more resources than smaller companies, including greater insurance coverage. In other words, some local movers may not have the same extent of licensing or insurance coverage as a nationwide brand. A lack of coverage could lead to costly repairs or replacements if any of your delicate belongings are damaged and not covered under their policies. However, keep in mind that many local brands do have sufficient insurance coverage, and some homeowners' policies may even cover damage within the home!

Smaller Teams

Local moving companies tend to have fewer employees, which can be an advantage but can also lead to complications. For example, during the peak moving season of May to September, scheduling may become difficult if the team has limited staff. Smaller teams may also take longer to move your items or may not be able to offer as wide a range of services.

Limited Service Area

If you’re planning an out-of-state or cross-country move, it may not be feasible to hire a local moving company. Some local movers have a limited service area, whereas larger chains are more likely to be able to accommodate farther moves.

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Preparing for a move? Explore our Moving Resources Hub for helpful guides, packing tips, and cost calculators. If you need storage space during your transition, Extra Space Storage has locations throughout the U.S. with plenty of secure storage options, plus moving supplies available on-site. Find a storage unit near you!